Administrative Support Assistant

Job Summary

The Department of Kinesiology is seeking an Administrative Support Assistant to provide highly complex administrative and clerical support to the Department Chair, faculty, staff, and students. Working independently under general supervision, this position serves as the department’s front-line administrative contact and plays a vital role in supporting daily operations, student services, and departmental communications.

Key Responsibilities

• Serve as the front-line receptionist for the department, responding to phone, email, and in-person inquiries
• Provide administrative support to the Department Chair, faculty, staff, and students, including scheduling, correspondence, and event support
• Maintain student records, advisement lists, and process academic forms such as course substitutions, change of major requests, and petitions
• Aid students with advising-related processes, registration questions, and Registrar procedures
• Support orientation activities and coordinate advisor assignments and reassignments
• Update and maintain the department website and social media platforms
• Prepare and distribute department communications, flyers, newsletters, and promotional materials
• Supervise and provide work direction to student assistants

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Thorough knowledge of office methods, procedures and practices, English grammar, business writing, punctuation and spelling
• Ability to compose and appropriately format correspondence and reports
• Working knowledge of computer applications such as MS Word, Excel, Adobe, PowerPoint, File Maker Pro and Internet tools
• Working knowledge of campus CMS systems, OnBase, DocuSign, OU Campus, etc. (Training available)
• Ability to perform standard arithmetic functions of transactional nature, including tracking and comparing data
• Ability to learn, interpret independently, and apply a variety of complex policies and procedures
• Ability to identify deviations from applicable policies
• Ability to perform accurately in a detail-oriented environment
• Ability to handle multiple work priorities, organize and plan work and projects
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Strong oral communication skills. Must possess excellent customer service and public relations skills

Required Qualifications

• Completion of a high school program or its equivalent
• One (1) year of experience in an office environment

Preferred Qualifications

• Associate degree or equivalent
• Three (3) years of related office work experience