Administrative Staff Member

About the role

Location: San Antonio, TX. Full-time position providing administrative and clerical support for detention facility operations.

Responsibilities

• Process operational paperwork, resident documentation, reports, and administrative records accurately and efficiently.
• Maintain organized filing systems for facility documentation, personnel records, operational reports, and resident information.
• Answer phones, coordinate office communications, and assist visitors, contractors, and facility personnel as necessary.
• Perform data entry tasks and maintain accurate electronic records and tracking systems.
• Support supervisors and department managers with scheduling, reporting, and administrative coordination.
• Prepare correspondence, spreadsheets, reports, and operational documents using office software systems.
• Ensure sensitive information and confidential records are properly secured and maintained according to facility requirements.
• Coordinate office supply inventories and assist with procurement or ordering activities.

Qualifications

• Minimum of two (2) years of administrative experience within military, law enforcement, or detention/corrections.
• Ability to navigate Microsoft programs, specifically Microsoft Word, Excel, and Outlook.
• Strong attention to detail.
• Proof of citizenship or legal US work authorization.
• If prior active-duty military, provide copies of DD214(s) showing discharge condition.
• Consent to fingerprinting.
• At least 21 years of age.
• High school diploma or equivalent.
• Clean criminal record and ability to pass a comprehensive background check and security screening.
• Ability to pass a pre‑employment medical assessment and drug screening.
• Excellent communication, observation, and report‑writing skills.
• Ability to remain calm and effective under pressure and in high‑stress situations.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Pay

$23.09/hr. ($18.00/hr. base rate + $5.09 H&W)

Work Environment

Employees may be exposed to extreme cold or hot weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and loud noise.

Physical Requirements

• Remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach.
• Use gear to move items around, including carts and dollies.
• Occasionally lift and/or move up to 49 pounds.