Administrative Specialist II / Titles & Registration Specialist II - 192713

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. Remove boilerplate: EEO, equal opportunity, scam warning, application instructions, etc. Also remove duplicated lines. Keep substantive info. We need to parse the posting. Content: - Intro: "Job Responsibilities Do you have experience in customer service? Do you enjoy working with the public? Are you detail-oriented? If so, the Department of Motor Vehicles may have a position for you as a Titles and Registrations Specialist. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future! This position is located in the Vehicle Services/Titles & Registration - Compliance & OversightUnit, SCDMV Headquarters, Blythewood, S.C." That's about the role. Could be "About the role" section. - Responsibilities: list of duties. - Agency Requirements: Minimum and Additional Requirements (list). Also "Preferred Qualifications Agency Preferred". Also "Additional Comments" about benefits. - Benefits: list of benefits. - Pay: Not mentioned. So we should NOT include Pay section. - Schedule: Not mentioned (maybe extended hours outside normal schedule). There's mention: "May be required to work extended hours outside of the normal scheduled work week." That's schedule info. Could include Schedule section with that detail. - Skills: maybe we can extract from requirements: ability to learn and explain policy, communicate effectively, basic computer skills, discretion, etc. Could be Skills section. - Qualifications: maybe Preferred Qualifications (high school diploma and two years related job experience). Also Minimum requirements (high school diploma or equivalent). Could combine. We need to avoid filler like "commensurate with experience". Not present. We must not repeat job title as heading. We must not include boilerplate: EEO statement, supplemental questions, misrepresentation, etc. Also remove "Additional Comments" duplicated? There's two Additional Comments sections: one about benefits, one about EEO etc. We'll keep benefits content, discard EEO. Also remove "Please complete the state application..." etc. Now craft HTML. Structure:

About the role

...

Responsibilities

• ...
...

Requirements

• ...
...

Qualifications

... maybe preferred qualifications

Skills

• ...
...

Benefits

• ...
...

Schedule

May be required to work extended hours outside of the normal scheduled work week.

Check if any other schedule info: none. Now extract specifics. About the role paragraph: combine sentences: "Do you have experience in customer service? Do you enjoy working with the public? Are you detail-oriented? If so, the Department of Motor Vehicles may have a position for you as a Titles and Registrations Specialist. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future! This position is located in the Vehicle Services/Titles & Registration - Compliance & Oversight Unit, SCDMV Headquarters, Blythewood, S.C." We need to keep all that. Responsibilities list: from "Responsibilities Of a Titles & Registration Specialist II Process and review transactions using the Phoenix system to include, but not limited to, EVR, Electronic Lien Transmittals (ELT), Biennial registrations, clearing NMVTIS suspense codes. Use the DMV Phoenix system to enter, retrieve, update and provide data for internal and external customers. Responds daily to routine inquiries from customers through various methods of communications to include telephone, email, or mail. Advise customers on appropriate actions for payment, services and required documentation for transaction processing. Resolves customer problems and inquiries through record research. Maintain appropriate tracking system to include tracked and untracked mail, customer inquiries and rejection letters, reconcile transaction reports and maintain accurate cash drawer. Review documents for accuracy and compliance and prepare for scanning. Performs other related duties as required." We need bullet points. Could split each sentence into li. Let's list: - Process and review transactions using the Phoenix system to include, but not limited to, EVR, Electronic Lien Transmittals (ELT), Biennial registrations, clearing NMVTIS suspense codes. - Use the DMV Phoenix system to enter, retrieve, update and provide data for internal and external customers. - Respond daily to routine inquiries from customers through various methods of communication including telephone, email, or mail. - Advise customers on appropriate actions for payment, services and required documentation for transaction processing. - Resolve customer problems and inquiries through record research. - Maintain appropriate tracking system to include tracked and untracked mail, customer inquiries and rejection letters, reconcile transaction reports and maintain accurate cash drawer. - Review documents for accuracy and compliance and prepare for scanning. - Perform other related duties as required. Now Requirements: "Agency Requirements Minimum and Additional Requirements A high school diploma or equivalent. Must complete a nationwide criminal background check to include finger printing. Additional Requirements Ability to learn and explain policy and procedures to DMV customers. Ability to communicate effectively, both orally and in writing. Proficient in basic computer skills. Ability to exercise discretion in interpreting and applying office practices, policies and procedures. Works under general supervision after a period of training. Must display professional proficiency in all areas of the job. Works in a general office environment. May be required to work extended hours outside of the normal scheduled work week. Must be able to lift 10-15 lbs. The work requires sitting for prolonged periods of time and significant time spent at a computer terminal." We need to separate Minimum vs Additional? Could combine all into Requirements list. But maybe separate: Minimum: high school diploma or equivalent, nationwide criminal background check. Additional: rest. We'll create

Requirements

with two sub-sections? Not required; just list. We'll bullet: - High school diploma or equivalent. - Must complete a nationwide criminal background check including fingerprinting. - Ability to learn and explain policy and procedures to DMV customers. - Ability to communicate effectively, both orally and in writing. - Proficient in basic computer skills. - Ability to exercise discretion in interpreting and applying office practices, policies and procedures. - Works under general supervision after a period of training. - Must display professional proficiency in all areas of the job. - Works in a general office environment. - May be required to work extended hours outside of the normal scheduled work week. - Must be able to lift 10-15 lbs. - The work requires sitting for prolonged periods of time and significant time spent at a computer terminal. Now Qualifications: "Preferred Qualifications Agency Preferred A high school diploma and two (2) years related job experience." We could put as

Qualifications

Preferred: high school diploma and two (2) years related job experience.

Skills: maybe extract from requirements: ability to learn and explain policy, communicate effectively, basic computer skills, discretion, etc. Could list. But we already have many in Requirements; Skills could be overlapping. However instruction: Prefer a few substantive sections over many thin ones. Could combine Skills into Requirements? But we need to follow headings list; we can include Skills if we have specific content. We have skills: ability to learn and explain policy and procedures, ability to communicate effectively both orally and in writing, proficient in basic computer skills, ability to exercise discretion in interpreting and applying office practices, policies and procedures. We'll make Skills section with those bullet points. Benefits: list from "What’s in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. The South Carolina DMV offers a robust and competitive benefits program. Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysState Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household" We need to parse benefits into bullet points: - Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week) - 15 days annual (vacation) leave per year - 15 days sick leave per year - 13 paid holidays - State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees) - Exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household - Also mention: part of exceptional team and diverse culture, tools to be successful, bring ideas, energy, desire to develop skills, experience and career. That's more narrative; could be included in About the role or a separate section? Might be fluff but it's substantive? It's about culture. Could be included in About the role paragraph. We'll keep benefits as above. Schedule: we already have "May be required to work extended hours outside of the normal scheduled work week." That's schedule. Now ensure no duplication: we have that sentence also in Requirements (extended hours). Might duplicate; but we can keep in Schedule only and remove from Requirements to avoid duplication. However Requirements includes that as a condition; but we can keep it in Requirements as it's a requirement about schedule. But to avoid duplication, we could keep it in Requirements and not have separate Schedule section. However the instruction: include a section ONLY when posting has real, specific content for it. The schedule info is present; we could put it in Schedule section and remove from Requirements to avoid duplication. But the requirement about extended hours is also a requirement; but we can keep it in Requirements as it's a requirement; but then Schedule would be duplicate. Better to keep it in Requirements and not create Schedule section (since it's already covered). However the instruction says prefer few substantive sections over many thin ones. So we could omit Schedule section and keep extended hours in Requirements. Thus we will not include Schedule heading. Now check for any Pay info: none. Now ensure we removed boilerplate: EEO statement, supplemental questions, misrepresentation, application instructions, etc. Now produce HTML. We need to wrap each section with

and content. Let's craft. About the role:

Do you have experience in customer service? Do you enjoy working with the public? Are you detail-oriented? If so, the Department of Motor Vehicles may have a position for you as a Titles and Registrations Specialist. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future! This position is located in the Vehicle Services/Titles & Registration - Compliance & Oversight Unit, SCDMV Headquarters, Blythewood, S.C.

Responsibilities:

• ...
...

Requirements:

• ...
...

Qualifications:

Preferred: high school diploma and two (2) years related job experience.

Skills:

• Ability to learn and explain policy and procedures to DMV customers.
• Ability to communicate effectively, both orally and in writing.
• Proficient in basic computer skills.
• Ability to exercise discretion in interpreting and applying office practices, policies and procedures.

Benefits:

• Health, dental, vision, long term disability, and life insurance for