Administrative Specialist

About the role

We are seeking a detail-oriented and customer-focused Administrative Specialist to provide administrative and operational support to our team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a commitment to delivering exceptional service.

Responsibilities

• Review and accurately assign reported claims to the appropriate claims adjuster under established guidelines and supervision.
• Receive, gather, and promptly transmit loss information from insureds, claimants, internal team members, and other stakeholders through the claims reporting system.
• Maintain accurate and complete claim documentation within company systems throughout the claims lifecycle.
• Process incoming Claims Reporting Services (CRS) mail, including scanned mail from the mailroom and correspondence received through paperless email accounts.
• Ensure timely and accurate data entry while adhering to company procedures and compliance requirements.

Requirements

• High school diploma or equivalent required.
• 0–2 years of administrative or office support experience required.
• Experience in property and casualty insurance or claims administration preferred.

Skills

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications and data entry systems.
• Ability to work effectively both independently and as part of a team.
• Ability to follow established workflows, procedures, and processes while ensuring accuracy and compliance.
• Able to balance multiple tasks while maintaining accuracy and meeting deadlines in a fast-paced environment.

About us

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies.

We place a high emphasis on building a best-in-class culture through empowering employees, building trust, ensuring clear communication, establishing meaningful client relationships, and contributing to organizational success by influencing and uplifting team members.

Benefits

• Health, dental, and vision benefits.
• Paid Parental Leave and supportive New Parent Benefits.
• Company-paid continuing education and tuition reimbursement.
• 401k Profit Sharing with annual lump-sum contribution to every full-time employee’s 401k, regardless of personal contributions.
• Generous paid time off in addition to paid holidays.
• Paid Volunteer time off and employee matching gifts to charities.
• Inclusion & Belonging Programs, including a paid Diversity Day, Employee Resource Groups, and development programs.
• Annual merit increases and promotion opportunities.
• Discretionary bonus opportunity.

At this time, we are not considering candidates who require any type of immigration sponsorship now or in the future.