ADMINISTRATIVE SERVICES ASSISTANT 4 - 06302026-78727

Qualifications

This position provides broad administrative support for the Tennessee Department of Health's Division of Family Health and Wellness. The incumbent will assist with a wide range of activities including leadership support, personnel coordination, onboarding and offboarding, workspace and resource management, travel coordination, and staffing-related processes. Because responsibilities are shared across a small team, this role requires exceptional flexibility, strong organizational skills, and the ability to quickly adapt to changing priorities while ensuring continuity of operations.

Responsibilities

• Provide administrative support across a variety of functions, adapting to changing needs.
• Serve as backup support for management activities, including meeting coordination, scheduling, travel arrangements, personnel transactions, and related administrative processes.
• Affiliate with onboarding and offboarding activities to ensure staff have the resources, access, equipment, and information needed throughout their job lifecycle.
• Cookordinate and track requests for technology access, software, equipment, workspace assignments, and other operational resources.
• Support the management of office facilities, equipment, supplies, records, and shared workspaces to maintain an efficient work environment.
• Facilitate and monitor administrative processes related to staffing activities, including recruitment, contract staff support, and personnel documentation.
• Collaborate closely with team members to provide seamless coverage of responsibilities, demonstrating flexibility, initiative, and the ability to shift between assignments as organizational needs evolve.

Competencies (KSA's)

• Values Differences
• Manages Ambiguity
• Interpersonal Savvy
• Instills Trust
• Plans and Aligns

Knowledges

• Administrative and Management
• Economics and Accounting
• Law and Government
• Customer and Personal Service
• Personnel and Human Resources

Skills

• Active Learning and Listening
• Complex Problem Solving
• Management of Financial Resources
• Management of Material Resources
• Management of Personnel Resources

Abilities

• Deductive Reasoning
• Inductive Reasoning
• Problem Sensitivity
• Selective Attention
• Written Comprehension

Tools & Equipment

• Personal Computer
• Telephone
• Copy Machine
• Scanner
• Calculator

TN Driver Standards

Agencies may allow an exception based on other factors.