Administrative Receptionist and Coordinator - Dean's Office - School of Dentistry

Position Responsibilities

• Serves as the primary receptionist and greeter for the Dean’s Suite, welcoming visitors and directing inquiries appropriately.
• Answer and route incoming phone calls and respond to general inquiries in a professional and courteous manner.
• Cook up conference room and meeting space reservations for the Dean’s Suite and related events.
• Schedule and coordinate lunches, catering, and hospitality arrangements for meetings and special events.
• Aid with scheduling meetings, appointments, and calendar coordination for Dean’s Office activities.
• Maintain shared calendars and ensure meeting spaces are properly prepared and equipped.
• Provide administrative support for Dean’s Office events, meetings, and special projects.
• Aid with ordering office supplies and maintaining organized reception and common areas.
• Support travel logistics and visitor coordination as needed.
• Maintain professionalism and confidentiality while interacting with internal and external stakeholders.

Required Qualifications

• A high school diploma or GED and up to 1 year of relevant administrative, receptionist, customer service, or office support experience, or an equivalent combination of education, training, and experience.
• Demonstrated experience in a receptionist, customer service, or administrative support role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent oral, written, and interpersonal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Gmail, Drive, Calendar).
• The ability to prioritize tasks, manage competing deadlines, and work independently.
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Benefits

• All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Pay

• $26,562 - $40,700

Schedule

• Hours per Week: 40
• FLSA Exemption Status: Non-Exempt

Restricted Position

• No

ORP Eligible

• No

Contact Information

Contact Name: Mabry Ray
Contact Email: mbray@vcu.edu