Administrative & Program Coordinator

About the role

The administrative and program coordinator supports daily operations of the Virginia Tech Southwest Center, focusing on client services and support for various outreach programs.

Responsibilities

• Supports daily operations based on the center’s program and implementation needs.
• Serves as the initial and primary contact for faculty, students, clients, and participants associated with graduate, professional development, and meeting management activities.
• Serves as the liaison between students and units across the University.
• Coordinates program implementation, including financial management and accountability, keeping programs within scope and adhering to established timelines, onsite/day-of duties, and vendor management.
• Occasional travel is required to provide local and out-of-town program support.
• Occasional overnight, weekend, early morning, and late evening work may be required based on program schedules.

Requirements

• Experience in a higher education setting or hospitality/event coordination environment.
• Experience with financial management.
• Experience with various social media platforms and marketing for promotion of programs such as short courses, conferences, workshops, and special events.
• Strong technical skills such as word processing, Excel, email, internet navigation, online learning platforms, and audiovisual equipment.
• Excellent organizational skills.
• Ability to handle numerous projects and details simultaneously and accurately while prioritizing according to need and schedule.
• Exceptional customer service skills.
• Ability to remain calm under pressure and handle unanticipated changes or emergencies in an effective and professional manner.
• Must be a team player with excellent communication and interpersonal skills.

Qualifications

• Bachelor's degree in business or related field, or equivalent training and experience in business or hospitality management field.
• Experience with university and/or state purchasing policies and procedures as well as experience with invoicing and payments.
• Experience with conference management/planning.
• Experience working within program budget constraints.
• Experience in training and development, and/or meeting and project management.
• Experience with budgeting and grant reporting.

Skills

Not specified.

Benefits

Not specified.

Pay

Commensurate with experience up to a budget maximum of $18/hour.

Schedule

20-30 hours per week.