Administrative Professional

About the role

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! At Northwest, we believe in investing in our team just as much as we invest in our customers. Founded on values of honesty, integrity, and excellence, our company has grown from a family of 2 to over 1,000 dedicated team members across Georgia, Alabama, Tennessee, South Carolina, North Carolina, and Florida. These core values remain at the heart of everything we do. Whether you're experienced or not, we offer comprehensive training to help you succeed! Ready to take the next step in your career?

Responsibilities

With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! As an Administrative Professional, you’ll be the critical link between our customers and service professionals. Your contributions keep our operations running smoothly.

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.