Administrative Outreach Coordinator - NORC Program

Position Summary

The Administrative Outreach Coordinator supports the NORC Program by providing administrative assistance and coordinating outreach efforts that connect older adult residents with services, programs, and resources NORC Program offers. This role serves as a central point of contact for residents, partners, and service providers, helping ensure the smooth operation and accessibility of NORC programs designed to support aging in place.

Responsibilities

• Provide day-to-day administrative support for the NORC Program, including scheduling, recordkeeping, and data entry.
• Maintain participant databases, attendance records, and service referrals in accordance with confidentiality guidelines.
• Prepare reports, correspondence, flyers, and program materials.
• Aid in tracking program outcomes, service utilization, and grant-related documentation.
• Support budgeting, purchasing, and invoice tracking as directed.
• Communicate program updates internally and externally.

Required Qualifications

• A high school diploma or equivalent required; an Associate’s or Bachelor’s degree preferred.
• Two (2) or more years of administrative, outreach, or human services experience.
• Full professional proficiency in Spanish.
• Strong organizational and time-management skills.
• Outreach community experience.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to work effectively with older adults and diverse populations.
• Experience working in aging services, NORC programs, senior centers, or community-based nonprofits.