Outreach Coordinator and Administrative Assistant

About the role

This position combines essential museum clerical work with the crucial task of expanding the museum’s audience. The Outreach Coordinator will build relationships with community partners to increase museum visitation, develop educational programming, and coordinate with the Director to create “new member” campaigns.

Responsibilities

• Contact area schools and colleges to develop educational programming and facilitate tours and field trips.
• Contact multiple kinds of community institutions to assess needs, develop museum visits or other programming.
• Liaise with other parts of the University as needed to create event partnerships.
• Research other museum outreach and education programs to develop tailored programs and events using “best practices” for ACAM.
• Develop audience engagement strategies relevant to different demographics.
• Cook up and coordinate with the Director to create “new member” campaigns.
• Maintain accurate records of our current and past membership.
• Cook up and coordinate with Advancement to process membership gifts.
• Send out membership cards and reminders for renewal.
• Event planning and setup for public programs and receptions, managing schedules and booking venues as needed.
• Manage Museum Assistants: Schedule desk staff for regular hours and special events; train staff in key duties; manage payroll and hours.
• Office Management: Order and receive supplies for museum; Maintain journal entries for key museum accounts; Coordinate with Alfred University business office for timely payment of invoices; Assist with maintaining and organizing digital files; Maintain an organized and efficient office space; Work with custodial and grounds staff to ensure building is well maintained; Assist other staff with various tasks as appropriate.
• Monitor museum email and phone messages, directing information as needed.

Requirements

• Bachelor’s degree required with 3+ years of experience.
• Excellent written and oral communication skills: articulate and willing to make calls to build relationships.
• Experience working in museums, fine arts, event planning, or education preferred.
• Experience working with youth or in other community-based programs an asset.
• Friendly and outgoing disposition and an ability to speak with people from multiple communities.
• Must have experience with MS Excel and basic spreadsheet management. Experience working with databases, particularly FileMaker Pro is a considerable advantage.
• Experience working with CRM software (Raisers Edge, Neon, Wild Apricot) a considerable advantage.
• Ability to take direction and work as part of a team but also work independently on a given project.
• Imagination for developing and implementing creative outreach strategies a must!
• Excellent time management and multi-tasking skills are a necessity for success in this position.

Qualifications

• Must have experience with MS Excel and basic spreadsheet management. Experience working with databases, particularly FileMaker Pro is a considerable advantage.
• Experience working with CRM software (Raisers Edge, Neon, Wild Apricot) a considerable advantage.
• Ability to take direction and work as part of a team but also work independently on a given project.
• Imagination for developing and implementing creative outreach strategies a must!
• Excellent time management and multi-tasking skills are a necessity for success in this position.

Skills

• Excellent written and oral communication skills.
• Experience working in museums, fine arts, event planning, or education.
• Experience working with youth or in other community-based programs.
• Friendly and outgoing disposition.
• Experience with MS Excel and basic spreadsheet management.
• Experience with databases, particularly FileMaker Pro.
• Experience with CRM software (Raisers Edge, Neon, Wild Apricot).

Benefits

Commensurate with experience.

Pay

$22.25-$23.54, 35 hours per week

Schedule

Full Time