Outreach Coordinator

About the role

CPLC Corazón believes in the potential of every individual. Help justice-impacted individuals as our new Outreach Coordinator!

Schedule

Full-time, Monday - Friday 8 am-5 pm. However, schedule could vary depending on outreach events.

Location

3639 W. Lincoln St., Phoenix

Pay

$22-$25 hourly, non-exempt. DOE

Benefits

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Identity Theft Protection
• & Voluntary Benefits

About Corazón

CPLC Corazón is a client-centered program where all cultures are welcome and celebrated. We have been providing Substance Abuse treatment through our CARF Accredited Level II Residential Treatment Center since 1983. The 30- to 60-day structured treatment program incorporates best practices targeted to the clients enrolled in the program. CPLC Corazón features a range of substance abuse services, including group, individual, family, and couples therapy, in addition to nightly community 12-step support groups. Our 65-bed, ADA compliant residential facility provides all meals, an on-site laundry facility free of charge, a basketball court, and a garden. We offer holistic health techniques including yoga, tai chi, chi gong, and sweat lodge.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

• Develop and maintain relationships with referral sources, community partners, healthcare providers, and stakeholders to increase awareness of the organization's substance use treatment services.
• Serve as a liaison between the treatment program and the community, promoting services, generating referrals, supporting admissions efforts, and contributing to census growth.
• Establish and maintain professional relationships with hospitals, behavioral health providers, detox facilities, probation departments, courts, legal entities, social service agencies, community organizations, and other referral sources.
• Develop and implement outreach strategies and initiatives that increase awareness of organizational services and support census growth.
• Conduct regular outreach visits, presentations, educational events, and networking activities to promote program services.
• Identify and cultivate new referral opportunities and community partnerships.
• Represent the organization as an authorized liaison with external partners while maintaining professional relationships and exercising sound judgment.
• Participate in strategic planning efforts related to business development and community engagement.
• Travel throughout the community to attend meetings, events, presentations, and networking opportunities.

SPECIALIZATIONS

• Wide-degree of creativity, independent judgment, and strategizing in order to build and nurture partnerships and determine best tools to drive engagement, achieving desired results.
• Demonstrated ability to learn new programs and software quickly to create the most impactful presentations, campaigns, marketing materials.
• Experience in successful communication, presentations, and marketing campaigns.
• Experience in case management, linkage, and working within a team.
• Experience working with individuals struggling with addiction and from underserved populations, working with adults.
• Experience working with multiethnic/cultural clients and communities.
• Experience working with community and government agencies.
• Advanced ability to communicate effectively, both verbally and written, including correspondence and reports.
• Exceptional interpersonal and networking skills to interact effectively with leadership, staff, community partners and prospects.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft TEAMS).

Minimum Qualifications

• Education/Background: Bachelors in social work, social services, psychology from an accredited university with minimum 2-4 years of progressively responsible outreach, program development, or community engagement experience.
• Associates in social work, social services, psychology from an accredited school with minimum 4-6 years of progressively responsible outreach, program development, or community engagement experience.
• Bilingual Spanish speaking preferred.
• Demonstrated experience designing and evaluating outreach strategies, not just participating in them.
• Valid Arizona driver's license.
• Current automobile insurance as required by Arizona law.
• Access to reliable transportation for travel throughout assigned service areas.

Other Requirements

• Knowledge of principles, practices, and trends in outreach service coordination and public relations.
• Experience in successful communication, presentations, and marketing campaigns.
• Experience in case management, linkage, and working within a team.
• Experience working with individuals struggling with addiction and from underserved populations, working with adults.
• Experience working with multiethnic/cultural clients and communities.
• Experience working with community and government agencies.
• Ability to manage diverse projects, be flexible, and work collaboratively.
• Advanced ability to communicate effectively, both verbally and written, including correspondence and reports.
• Exceptional interpersonal and networking skills to interact effectively with leadership, staff, community partners and prospects.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft TEAMS).