Outreach Coordinator

The Home for Little Wanderers · Roxbury Crossing, MA · 3 mo ago

OTHRFull-time

About The Program

This is a position exclusive to the Children’s Community Support Collaborative. Outreach Coordinators provide and oversee outreach services which include community-based individual and family therapeutic services, crisis intervention, and case management. They also are a member of CCSC’s Management team.

How You Will Be Making a Difference

Maintain a caseload of approximately 3–4 clients. Provide community-based counseling and therapeutic support to clients, support with case management tasks, and act as an advocate for clients. Complete all required documentation for assigned cases. Continuously communicate with internal and external collaterals and work with an interdisciplinary team. This may include extensive phone/electronic contact and scheduling and attending meetings. Provide direct supervision to approximately 2–4 Outreach Department employees. Support and monitor performance, professional development, and accountability. Facilitate regular Outreach Team meetings to ensure team coordination and connection. Participate in Management Team meetings and contribute to organizational decision-making. Serve in the Administrator-on-Call (AOC) rotation and respond to program needs during assigned coverage periods. Participate in interviewing, hiring, and onboarding Outreach staff. Participate in quality improvement initiatives and utilization review processes to ensure compliance with contract, licensing, and regulatory standards.

Qualifications

High school diploma or GED
2 years childcare and/or mentorship experience with a similar population. Supervisory experience preferred
May be required to provide behavioral support
Required to carry a mobile device
Required to operate a vehicle (personal or agency-owned) and transport clients
Required to have a valid driver's license and a satisfactory driving record
Must be able to work with people of different backgrounds, languages and ethnicities
Frequent walking, standing, climbing stairs, and traveling to client home communities
Computer literacy, including Microsoft Office with the ability to learn new software applications

What The Home Can Offer You

Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
Health, Dental and Vision Insurance available
Extensive training to new staff
Tuition reimbursement of up to $3,000 per fiscal year
403(b) Retirement Plan with employer match
Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
and more!

Pay Range

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.