Administrative & Operations Support Coordinator

Location: Goodyear, AZ Employment Type: Full-Time in Person / in office Department: Operations / Administration Reports To: Office Leadership About The Role We are looking for a dynamic, organized, and well-rounded Administrative & Operations Support Coordinator to join our team. This is a unique opportunity for someone who wants to learn the business from the inside out. Rather than being limited to one department, this position will provide exposure to multiple areas of our operation, including front office administration, scheduling, care coordination, caregiver recruiting and hiring, client support, and general office operations. The right person will be a team player who enjoys variety, learns quickly, takes initiative, and is willing to jump in wherever help is needed. This is a great role for someone who wants to learn, grow, and become an integral part of a fast-paced senior care organization. What You’ll Do Front Office & Administrative Support Welcome clients, families, caregivers, and visitorsAnswer phones and respond to general inquiriesAssist with emails, paperwork, filing, scanning, and data entryMaintain organized office records and suppliesHelp with general administrative projectsSupport office events, meetings, and team activities Scheduling & Care Coordination Support Learn the basics of caregiver scheduling and shift coverageAssist with schedule updates and changesCommunicate with caregivers regarding schedules and assignmentsHelp track open shifts and staffing needsAssist the care coordination team with administrative tasksHelp ensure information is accurately documented and communicated Recruiting & Hiring Support Learn our caregiver recruiting and hiring processAssist with applicant communication and follow-upHelp coordinate interviews and group hiring eventsAssist with onboarding paperwork and new-hire preparationHelp maintain applicant and employee recordsSupport recruiting events and community hiring initiatives Client & Caregiver Support Provide friendly, professional communication to clients, families, and caregiversHelp direct questions and concerns to the appropriate team memberAssist with follow-up calls and administrative needsHelp create a positive experience for the people we serve and the team members who provide care Team & Operations Support Work alongside different departments to understand how the entire office operatesStep in to support team members during busy periodsHelp identify problems and find solutionsTake on special projects as assignedContinuously learn new systems, processes, and responsibilities The Person We’re Looking For We Are Looking For Someone Who Is Highly organized and dependableWarm, professional, and comfortable talking with peopleA strong communicatorComfortable working in a fast-paced environmentAble to multitask and prioritizeDetail-oriented without losing sight of the big pictureTechnology comfortable and willing to learn new systemsA problem solver who looks for solutions rather than reasons something can’t be doneFlexible and willing to jump in wherever neededComfortable learning multiple roles and departmentsPositive, team-oriented, and accountableSomeone who genuinely enjoys helping people This Role Is For You If… You like having variety in your day. You don’t want to sit behind a desk doing the exact same task every day. You enjoy learning how things work. You are the person who notices something needs to be done and just handles it. You enjoy working with people and want to build skills across administration, operations, scheduling, recruiting, and client service. Growth Opportunity This position is designed to provide a broad understanding of our organization and can serve as a pathway into a specialized or leadership position as the employee develops. As you learn the business, there may be opportunities to grow into areas such as: Scheduling & StaffingRecruiting & HiringClient Care CoordinationOffice AdministrationClient ServicesOperationsTeam Leadership Our Ideal Candidate We’re not necessarily looking for someone who already knows everything. We’re looking for someone who wants to learn everything. If you’re organized, energetic, resourceful, compassionate, and ready to become an important part of a team that makes a difference in the lives of seniors and their families, we’d love to meet you.