Administrative Support Coordinator

About the role

Sola Academy by Fusion is an ISBE-approved therapeutic day school serving students with disabilities in grades 6–12. They are seeking an Office Manager to provide exceptional customer service, support campus operations, and ensure compliance with school standards.

Responsibilities

• Support campus operations to ensure School Quality (SQ) and operational standards are met or exceeded.
• Participate as a member of the campus leadership team and support annual and quarterly strategic planning initiatives.
• Maintain accurate student records, enrollment statuses, transfers, and graduation documentation in Salesforce and other school systems.
• Maintain campus aesthetics and brand standards, creating a welcoming and professional environment for students, families, and staff.
• Care for facility needs, seasonal campus refreshes, and general upkeep with facilities partners.
• Coordinate planning and execution of major campus events, including Back-to-School Night, Parent Orientation, Parent-Teacher Conferences, Graduation, and Teacher Appreciation Week.
• Manage campus compliance documentation, cumulative records, transcripts, IEPs, BIPs, medication records, emergency contacts, and permanent student files.
• Create and distribute monthly campus newsletters and family communications regarding events, schedules, and important updates.
• Monitor student well-being and communicate safety concerns to appropriate team members.
• Track campus devices and maintain accurate inventory of school assets.
• Manage campus calendar and coordinate logistics for school events and activities.
• Manage front desk operations, visitor management systems, student and staff identification processes, and campus sign-in procedures.
• Coordinate procurement of devices, supplies, resources, business cards, and other campus materials.
• Provide exceptional customer service and ensure every visitor receives a welcoming first impression.
• Other duties as assigned.

Qualifications

• Bachelor's Degree required.
• Minimum of 2 years of experience in office administration, school operations, customer service, or related field.
• Strong organizational and project management skills.
• Experience maintaining confidential records and compliance documentation.
• Proficiency with Microsoft Office, Google Workspace, and database systems.
• Able to multitask and prioritize responsibilities in a fast-paced environment.
• Accountable and highly detail-oriented.
• Exceptional written and verbal communication skills.
• Organized and proactive with strong follow-through.
• Positive, patient, and welcoming demeanor.
• Resourceful problem solver who takes initiative.
• Collaborative team player who supports students, families, and staff.
• Commitment to continuous improvement and operational excellence.

Benefits

• Medical, dental, and vision plans.
• Vacation time (for certain positions) in accordance with company policy and state law.
• Accident and life insurance as well as short- and long-term disability.
• In addition to the above items, full-time and part-time employees can generally participate in:
• Sick time and paid holidays in accordance with company policy.
• 401(k) plan with company match, based on eligibility.
• Tax-advantaged commuter benefits.
• Employee assistance program.
• Work authorization.

Why Sola Academy by Fusion?

Sola Academy combines the proven strengths of Fusion’s individualized learning model with integrated therapeutic supports to meet the unique needs of every student. Their campuses are purpose-built communities where students feel understood, supported, and challenged to grow. Learn more about them HERE.

What We're Looking For

• Florida residents require level 2 background screening through https://info.flclearinghouse.com/.