Administrative Operations Specialist- (Housing Operations Professional II, Range 1) - HDCS Housing, Dining and Conference Services

About the role

The Administrative Operations Specialist supports the Division of Housing, Dining & Conference Services (HDCS) office operation, activities, and special projects. They also assist with various advanced administrative and project support functions for the Associate Vice President (AVP) of Housing, Dining & Conference Services.

Responsibilities

• Implement priority projects and programs of the entire department, including providing analytical and project management support for special projects.
• Manage and track division projects related to core duties of the office ensuring compliance and operational efficacy.
• Oversee Division Office Operation & Activities Plan group meetings and large interdepartmental staff meetings agenda & logistics with HDCS larger Unit/Division planning groups; organize special departmental events and handle communications.
• Administer calendar for the AVP, manage communication into, within, and from the AVP's Office; including internal memoranda and external documents.
• Investigate, survey, and research current topics related to the AVP’s calendar for context in meetings.
• Prepare and review technical reports, presentations, and briefings.
• Research, collect and maintain information needed to complete project tasks or reports.

Requirements

• Working skills and knowledge of housing operations including housing operations systems, policies, procedures, laws and regulations, and best practices.
• Strong organizational skills to plan, organize, and prioritize multiple projects and large operations.
• Strong analytical skills to assess operational efficiency and support budget management.
• Ability to provide lead work direction and training to students and housing support staff.
• Strong communication and interpersonal skills to work effectively in a diverse environment and effectively gain buy-in from students and parents.
• Proficiency in using housing operations software and/or related equipment.

Qualifications

• In addition to Housing Operations Professional I knowledge and skill requirements, work assignments typically require:
• Working skills and knowledge of housing operations including housing operations systems, policies, procedures, laws and regulations, and best practices.
• Working knowledge of student organizations, collegiate policies, and communications.
• Strong organizational skills to plan, organize, and prioritize multiple projects and large operations.
• Strong analytical skills to assess operational efficiency and support budget management.
• Ability to provide lead work direction and training to students and housing support staff.
• Strong communication and interpersonal skills to work effectively in a diverse environment and effectively gain buy-in from students and parents.
• Proficiency in using housing operations software and/or related equipment.
• Experience And Education Equivalent to a bachelor's degree in a related field and two years of relevant experience.
• Four (4) years’ experience working in the area of office management, including basic accounting, knowledge of business software, developing administrative procedures.
• Two (2) years’ experience working at a University or public agency.

Skills

• Comprehend, interpret and apply laws, rules, regulations, policies, procedures pertaining to programs, services and contract regulations.
• Establish and maintain cooperative and effective working relationships.
• Use discretion and maintain confidentiality.
• Analyze problems and evaluate alternate solutions leading to a recommended resolution.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.