Administrative Officer II

This position reports to the Administrative Supervisor and acts as a shared resource, providing analytical and administrative support to operational and medical teams. Responsibilities include detailed technical work related to data entry, collection, and analysis; development of reports for operational management and regulatory compliance; consolidation and summarization of information; and recommendations for process improvement.

Responsibilities

• Perform data entry, collection, and analysis.
• Develop reports needed for operational management and regulatory compliance.
• Consolidate and summarize information.
• Make recommendations for process improvement.
• Provide administrative support to multidisciplinary teams.
• Maintain a high level of accuracy and attention to detail.
• Handle confidential information with discretion and in compliance with HIPAA requirements.
• Manage multiple projects and tasks while meeting dead deadlines and competing priorities.
• Interact professionally and courteously with team members and the public.

Requirements

• BA/BS with a major in a related field and 2 years of experience in administrative analysis, operations research, high-level administrative role, or an equivalent combination of education and experience.
• Knowledge of medical terminology, outreach setup, and client services operation.
• Highly proficient with standard Microsoft Office programs (Outlook, Word, Excel), including calendar management.
• Ability to run analytical reports and summarize data.
• Solid working knowledge of Adobe Pro, Visio, and PowerPoint.
• Excellent organization, communication, and interpersonal skills.
• Ability to work independently and manage multiple projects under pressure.
• Excellent writing, editing, and verbal communication skills.
• Proven record of reliability, attendance, and professional judgment.

Preferred Qualifications

• Recent experience in a clinical laboratory, preferably in Client Services/Call Center.
• Previous experience utilizing EMR and LIS systems.
• Experience training personnel in the use of computers or database systems.
• Previous experience in a healthcare, clinical, or research environment.

About Us

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. UCSF brings together the world’s leading experts in nearly every area of health and is home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging, and stem cells.

UCSF is committed to equity—both in how we deliver care and in our workforce. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence (PRIDE values).

Pay

The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range depends on work experience and internal equity. For positions represented by a labor union, placement is guided by collective bargaining agreement rules.

To learn more about the benefits of working at UCSF, including total compensation, visit: UCNet Benefits.