Administrative Office Manager

This role provides essential administrative and operational support to the Administration Office, KidsCare Department, and other program areas, ensuring smooth day-to-day operations and directly supporting the care and experiences of children and families.

Schedule

• Full time, 40 hours/week
• Monday–Friday, 8:00 AM–5:00 PM
• Two evenings per month to support specific programs

Responsibilities

• Provide comprehensive administrative support to the Administration Office, KidsCare, RESET, and other programs.
• Serve as the first point of contact for visitors; greet guests warmly and connect them with the appropriate staff.
• Answer phones professionally, direct inquiries, take and relay accurate messages.
• Support parent communications, including onboarding, welcome information, and KidsCare membership enrollments.
• Manage and maintain the MyClubHub database; generate accurate reports (membership, attendance, demographics, etc.) and resolve system issues promptly.
• Assist with completion of reports, forms, and other administrative documentation as assigned.
• Oversee office operations, including:
  • Submitting and tracking maintenance requests.
  • Maintaining and ordering office supplies.
  • Preparing and reconciling bank deposits.
• Coordinate office and staff events, celebrations, communications, and meeting logistics (room reservations, set-up, materials).
• Travel to KidsCare and RESET program sites as needed to provide staffing or administrative support.
• Work two evenings per month to provide on-site support for scheduled RESET programs.
• Perform additional duties as assigned to support organizational goals.

Requirements

• Minimum of 3 years’ experience in an administrative or office management role.
• Strong written and verbal communication skills.
• Bilingual in Spanish preferred; English proficiency required.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); database management experience a plus.
• Demonstrated ability to uphold and reflect the organization’s mission and values in daily work.
• Reliable transportation, valid driver’s license, safe driving record, and proof of insurance.
• Ability to perform physical tasks as required, including sitting/standing for extended periods, reaching overhead, bending, and lifting up to 20 lbs.