Administrative Office Assistant II/PT

About the role

Provides administrative support services to the Department of Teacher and Special Education at Central Michigan University programs within the College of Education and Human Services.

Responsibilities

• Prepares signature-ready correspondence, ongoing and summary reports, and other program documents in fulfillment of day-to-day, emergent and long-range requirements.
• Develops, maintains and queries program and university databases (e.g. Data Warehouse) including academic program plans, enrollment information, demographic information, academic forms, and other data and information requirements including an alumni database for program.
• Collaborates with CMU Innovation and Online and other university academic support services personnel in recruitment and retention of students, to include assisting the program director in assuring timely admission reviews.
• Serves as the first line of service for applicant and student inquiries, responding to questions and referring applicants and students to appropriate personnel such as financial aid, veterans services, disability services, writing center and student account services.
• Works collaboratively with campus admissions and support staff in Graduate Studies (ORGS).
• Affords assistance with faculty travel funding coordination, reconciliation, and support.
• Schedules and attends program meetings; records and maintains minutes.
• Assigns faculty advisors for program majors and minors.
• Answers the phone and assists students and faculty.
• Keeps files on all who have signed major and minors in the program.
• Supports the development of programming, facilitates administrative tasks related to that program, and assists in the coordination and continuation of in-progress initiatives for The Literacy Center and the Chippewa River Writing Project.
• Schedules and organizes applications to the program majors.
• Coordinates and organizes applications to the program majors and assigns faculty advisors for program majors and minors.
• Responsible for special projects/other duties as assigned.

Requirements

• High school diploma or GED.
• Three years of qualifying experience or a combination of education and experience that equates to three years.
• Experience with Microsoft Office Suite.
• Customer service experience.
• Organizational skills with strong attention to detail.
• Demonstrated positive interpersonal skills.
• Effective verbal and written communication skills.
• Ability to project a positive attitude.
• Ability to manage multiple projects and meet deadlines with accurate results.
• Ability to compose, proofread and edit correspondence.

Qualifications

• Associates degree in a business-related field or accounting background.
• Experience working with a diverse group.
• Spreadsheet and/or database experience.
• Student services and academic program accreditation experiences.
• Experience Coordinating The Work Of Others.
• Experience with Excel and Outlook.
• Experience working with financial records.
• Experience with SAP and TimeClock Plus.

Skills

• Microsoft Office Suite proficiency.
• Customer service skills.
• Organizational and attention to detail.
• Positive interpersonal skills.
• Effective verbal and written communication.
• Ability to manage multiple projects and meet deadlines.
• Ability to compose, proofread and edit correspondence.

Benefits

N/A

Pay

$16.60 per hour

Schedule

Part-time, 0.50 FTE, M-F, 10 a.m.-2 p.m., hours may vary based on operational needs.

About the department

The Department of Teacher and Special Education prepares knowledgeable, learner-centered, and inclusive professionals for early childhood, elementary, secondary, and special education settings. We Advance This Mission By Designing evidence-based, clinically rich programs that integrate coursework with meaningful field and community experiences. Cultivating dispositions of reflection, collaboration, and advocacy so graduates can lead and learn within diverse school, family, and community partnerships. Promoting access, equity, and social responsibility through a commitment to inclusive education, disability awareness, and the elimination of barriers for all learners. Engaging in scholarship and continuous improvement that respond to evolving educational contexts, policies, and technologies.

About CMU

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city's central location in Michigan's Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

Employee Group

Administrative Office Assistant Staff

Division

Academic Affairs

Department

Teacher & Special Education

Position Status

Regular

Position Type

10 month

Weekly Work Schedule

M-F, 10 a.m.-2 p.m., hours may vary based on operational needs.

Location

Mount Pleasant, MI

Message to Applicants

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. Please forward any questions to tse@cmich.edu with the Subject “TSE AOA Hiring Committee.” This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before Monday, July 27th, 2026.