Administrative Lab Assistant

About the role

Organizes and coordinates multiple functions in the Laboratory Department. Performs patient registration and accessions lab orders as appropriate. Centrifuges and processes blood to prepare for shipping and testing in all laboratory areas. Responds to phone inquiries in a timely manner and refers problems to the appropriate supervisor. Performs other clerical duties including maintaining specimen logs, pending lists, centrifuge maintenance and cleaning, and support communication amongst the team.

Portsmouth Regional Hospital is a 240‑bed acute care facility in Portsmouth, NH, part of HCA Healthcare, the nation’s leading provider of healthcare services. The hospital serves communities throughout New Hampshire, Maine, and Massachusetts, is the only area hospital recognized as an ACS Verified Level II Trauma Center and a Comprehensive Stroke Center, and offers a robust heart and vascular program. As part of the HCA Healthcare family, employees are supported by a system with four hospitals, three freestanding emergency rooms, and over 70 care sites in New Hampshire, employing nearly 5,000 colleagues including 1,500 nurses and 1,000 affiliated physicians. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times and has invested an estimated $3.7 billion in charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do." – Dr. Thomas Frist, Sr., HCA Healthcare Co‑Founder.

Responsibilities

• Demonstrates professionalism through consistent reliability, respectful communication, and adherence to company values, policies, and ethical standards.
• Maintains a positive attitude and represents the organization with integrity in all interactions.
• Handles and processes specimens in accordance with policy, ensuring proper identification.
• Maintains patient confidentiality per HIPAA guidelines.
• Maintains a clean working environment.
• Manages inventory efficiently; aware of material outdates, stock rotations and reduces waste.
• Able to recognize and resolve problems utilizing independent judgement and critical thinking, relying on procedures and applying scientific knowledge.
• Communicates effectively to other shifts and interdepartmentally when appropriate, regarding patient and operational issues.
• Notifies management or other key stakeholders of problems or issues, as appropriate.
• Documents corrective actions taken for problem resolution, including errors.
• Meets all personnel standards in governing, regulatory and accreditation requirements for clinical laboratory testing.
• Conducts education and training for new personnel, fellows, residents, students and visitors within the Laboratory scope of practice.
• Is aware of the role of the position and its potential impact on patient care, the