Administrative Internships

About the role

The Cedar Point Internship Program seeks to inspire and equip the next generation of leaders by offering transformative experiences. Interns engage in meaningful, hands‑on work within dynamic operations, cultivating leadership, professional skills, innovative thinking, and business acumen. The program integrates academic knowledge with practical application to empower interns to make impactful contributions to their future careers and communities.

Preferred Majors

• Human Resources Management
• Business Administration
• Education

Park Services and Event Operations – Administration Internship (Payroll, Training, & Compliance)

• Assist with staffing, scheduling, and payroll for a large‑scale operation.
• Support the BridgeUSA J‑1 Visa Program, learning about international staffing and cultural exchange.
• Support department orientation and training for new team members.
• Provide direct service to team members in‑person and over the phone, assisting with questions about scheduling, pay, and policies.
• Gain exposure to labor law compliance and workplace policies.
• Help manage incentive program and team recognition efforts.

Revenue Operations – Administration Internship (Payroll, Training & Compliance)

• Provide direct service to team members in‑person and over the phone, assisting with questions about scheduling, pay, and policies.
• Facilitate department orientation training for new hires, ensuring a smooth onboarding experience.
• Support the BridgeUSA J‑1 Visa Program, learning about international staffing and cultural exchange.
• Learn to manage team‑member inquiries and support day‑to‑day operations in a fast‑paced environment.

Workforce Management – Administration Internship (Scheduling & Coordinating)

• Create, maintain, and update schedules for team members across multiple departments.
• Coordinate staffing levels to meet operational demands, special events, peak attendance days, and seasonal fluctuations while staying within budget.
• Process schedule changes, shift swaps, call‑out, and coverage requests.
• Communicate schedules, updates, and staffing needs clearly to supervisors and team members.
• Ensure compliance with labor laws, company policies, and union employment guidelines.
• Maintain accurate team‑member scheduling records and attendance data.
• Enter and update information in workforce‑management scheduling systems.
• Serve as a central point of contact for team members and leadership regarding schedules and staffing questions.
• Handle high volumes of phone calls and email inquiries professionally.
• Resolve scheduling conflicts efficiently while maintaining positive working relationships.
• Maintain confidentiality of team‑member and operational information.
• Work closely with WFM team members, Human Resources, and park department leaders.
• Identify opportunities to improve scheduling efficiency and administrative workflows.
• Assist with special events, extended hours, and seasonal operational planning.

Qualifications

• Must be at least 18 years of age.
• Must be attending an accredited college or university.
• Work a minimum of 8 weeks between May 1 – August 31.
• Availability requirements:
  • Minimum of 4 days per week of full availability.
  • Two of the four days must include either Friday/Saturday or Saturday/Sunday.
  • Average of at least 32 hours per week.
  • Ability to work nights, weekends, and holiday periods to meet business needs.
• Attend required professional development events.
• Ability to pass a mandatory (or random) drug test, unless prohibited by law.
• Ability to pass a background check (credit, criminal, DMV, previous employment, education, personal references), unless prohibited by law.

Skills & Competencies

• Attention to detail and accuracy.
• Strong problem‑solving skills.
• Ability to remain calm under pressure.
• Flexibility and adaptability during peak seasons.
• Team‑oriented mindset.

Work Environment

Office‑based within an active amusement park setting. The role requires weekends, holidays, early mornings, and extended hours during peak season.