Administrative & Customer Service Coordinator

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Responsibilities

• Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience.
• Coordinate technician schedules to ensure on-time service; manage project updates through internal systems to keep everything on track.
• Follow up with leads, respond to proposal requests, and help move opportunities to close; track sales activity and support the sales team with timely updates.
• Prepare and send proposals; maintain accurate project files and documentation; communicate clearly between customers, technicians, and managers to keep projects moving.

Requirements

• Excellent communication—confident, professional, and personable.
• Tech-savvy and organized, with a knack for managing details.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail—nothing slips through the cracks.
• Experience in restoration, construction, or service industries is a plus (but a positive, customer‑first attitude is non‑negotiable).

Pay

$47,000–$50,000 base + commission + annual bonus

About Us

We’re a locally owned business and a proud part of the nation’s leading restoration franchise. That means you’ll get the supportive, small‑team feel of a team business—backed by the resources, training, and reputation of a national brand. We work hard, celebrate wins, and support each other every step of the way.