Customer Care & Administrative Coordinator

Responsibilities

• Answer incoming calls, respond to inquiries, manage leads, schedule appointments, and conduct satisfaction follow-ups.
• Follow up on estimates, maintain records in Housecall Pro, assist with invoicing, and coordinate calendars.
• Cook up social media content, assist with email marketing, and monitor online reputation.
• Organize digital files, purchase office supplies, and improve administrative workflows.

Qualifications

• A high school diploma or equivalent is required.
• Previous experience in customer service, scheduling, or office management is preferred.
• Excellent verbal and written communication skills are essential.
• Strong organizational and time management abilities are necessary.
• Proficiency with Microsoft Office and Google Workspace is required.