Administrative Coordinator Lead
Dental Kidds Pediatric Dentistry & Orthodontics · Coon Rapids, MN · 1 mo ago
On-siteAdministrative$27–$30/hrInternship
Qualifications
- Knowledge of federal and state labor law regulations
- Knowledge of English composition, grammar, spelling, and punctuation
- Skilled in the use of standard office equipment including: telephones, calculators, copiers, fax machines, computers, and computer software (MS Excel, Word, Practice Management Software)
- Ability to maintain composure and professionalism when exposed to stressful situations
- Ability to engender trust from the doctors, co-workers, and patients
- Ability to work cooperatively with management, staff, and patients
- Proficient in using conflict resolution and problem-solving techniques to manage conflict, patient complaints, and other discord
- Ability to prioritize, organize, and complete tasks in a timely and independent manner
- Ability to accept constructive criticism
- Ability to understand and follow written and verbal instructions, to collect data, establish facts, draw valid conclusions, and maintain confidentiality
- Ability to communicate and express thoughts and ideas competently
- Ability to quickly grasp relevant concepts regarding duties and responsibilities
Responsibilities
- Supervises and supports the team to ensure maximum production and service
- Monitors the schedule regularly, adjusts the schedule as necessary, and communicates schedule needs with patients as needed
- Oversees and coordinates patient care operations, including appointment scheduling, patient account management, maintenance of accurate patient records, and follow-up on delinquent accounts
- Acts as a liaison between patients and team concerning problems and complaints and attempts to resolve the matter(s)
- Assigns and helps train the Administrative team in their respective positions
- Prepares work schedules for the Administrative team to ensure optimal production and service
- Ensures that the practice property is clean, professional, and well-kept inside and outside, and that all clinical and office equipment is kept in proper working condition; informs Administrative and Clinical Directors and owner doctors of needed repairs as needed