Administrative Coordinator I

About the role

The Administrative Coordinator I supports the coordination and implementation of Project ECHO programs and related educational initiatives at the Texas A&M University Health Science Center Telehealth Institute.

Responsibilities

• Supports the coordination and implementation of Project ECHO programs and related educational initiatives.
• Affords administrative, operational, and programmatic support for Project ECHO programs and educational initiatives.
• Assists in the scheduling, facilitation, and real-time coordination of virtual ECHO sessions and meetings.
• Maintains calendars, schedules, and communication with faculty, speakers, participants, and stakeholders.
• Captures logistical arrangements for meetings, trainings, conferences, and events.
• Develops and maintains administrative procedures and workflows to support efficient program operations.
• Maintains program records, files, databases, and reference materials.
• Researches and responds to inquiries regarding program operations, procedures, and processes.
• Provides administrative support to the Project ECHO program director.
• Performs other administrative duties as assigned.

Data Management, Reporting, and Evaluation

• Supports collection, tracking, and management of program data and metrics.
• Affords support for generating reports, summaries, and dashboards to support program evaluation and improvement.
• Maintains participant databases and attendance records.
• Affords support for monitoring project timelines, deliverables, and outcomes.
• Affords support for interpretation and organization of data to inform program impact and operational improvements.
• Affords support for ensuring accuracy and confidentiality of program records and data systems.

Continuing Education and Training Support

• Affords support for the development, coordination, and administration of Continuing Education Units (CEUs) and other professional training opportunities.
• Affords support for compliance with accreditation standards, policies, and continuing education requirements.
• Affords support for coordinating course logistics, participant registration, evaluations, and completion documentation.
• Affords support for maintaining records related to CEU compliance and reporting requirements.

Marketing, Outreach, and Instructional Design Support

• Affords support for marketing and outreach efforts to promote Project ECHO programs, educational offerings, and CEU opportunities.
• Affords support for development and distribution of promotional materials, newsletters, and program communications; which may include occasional travel to meetings.
• Affords support for website and digital content updates related to ECHO and Education Core initiatives.
• Affords support for instructional design and educational content development to enhance participant engagement and learning outcomes.
• Collaborates with team members to support participant recruitment and stakeholder engagement activities.

Compliance, Training, and Operational Support

• Affords support in ensuring compliance with university, accreditation, and program policies and procedures.
• Affords support for onboarding and training of student workers or support staff, as applicable.
• Affords support for developing and maintaining administrative and operational processes and documentation.
• Affords support for special projects and additional responsibilities as assigned.