Administrative Coordinator

About the Role

This position involves acting as a Subject Matter Expert in healthcare customer support, managing member intake, processing referrals and prior authorizations, and collaborating with clinical teams and providers to coordinate services.

Responsibilities

• Handle administrative tasks related to member admissions, service requests, referrals, and inquiries from members and providers.
• Assist clinical staff with documentation and triage cases, ensuring smooth communication and resolution of issues.

Requirements

• High school diploma or GED.
• 2+ years of experience in customer problem-solving.
• 1+ year of experience in healthcare and familiarity with medical terminology.

Preferred Qualifications

• Experience in healthcare insurance, hospital, or clinic settings.
• Experience working with Medicare/Medicaid.

Skills

• Strong communication, organizational, and problem-solving skills.

Benefits

• Comprehensive health insurance.
• Retirement plans.
• Employee perks.

Schedule

The role requires flexibility to work evening hours.

Work Environment

This role involves working in a supportive team environment with opportunities for career development.