Administrative Coordinator

About the role

AMETEK Solidstate Controls (SCI) provides continuity of electrical power to keep businesses in business. SCI systems are installed worldwide, including in over 100 countries and nuclear power plants. Our products serve mission-critical applications in industries such as petroleum, LNG, power (fossil & nuclear), specialty chemicals, mining/metals, wastewater, pulp & paper, and food & beverage.

The Client Services Administrator ensures high levels of client satisfaction through effective communication, accurate order processing, timely invoicing, and service documentation.

Responsibilities

• Process and confirm client purchase orders.
• Enter orders into Oracle ERP and Salesforce systems.
• Collaborate with Contracts Director and Regional Sales Managers to validate purchase order terms and conditions.
• Compile documentation for accurate client invoicing post-service.
• Issue invoices and distribute service reports with customer surveys.
• Address internal and external inquiries related to orders and invoices.
• Maintain organized electronic job folders and regional backlog records.
• Manage annual renewals of Comprehensive Service Agreements (CSA).

Requirements

• Minimum of 2 years of administrative experience, preferably in an aftermarket service environment.
• Proficiency in Microsoft Office; Oracle and Salesforce preferred.
• Strong written and verbal communication skills.
• Highly organized, detail-oriented, and capable of working independently.
• Strong interpersonal skills and a proactive work ethic.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs.
• Ability to identify appropriate AI use cases and critically evaluate AI-generated outputs.

Benefits

• Competitive compensation, holiday pay, and paid time off.
• Health, vision, and dental insurance.
• 401(k) with company matching.
• Flexible spending accounts (FSAs) and health savings account (HSA) with AMETEK contribution.
• Life insurance, disability insurance, and family medical leave.
• Employee referral program.
• Tuition reimbursement program.
• Employee assistance program.

Pay

Hourly position with a salary range of $55,000 – $65,000 USD. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.