Administrative Coordinator

This position is National Remote. You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

About the role

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized.

Responsibilities

• Review and approve Independent Dispute Resolution (IDR) case fees by validating case details, determining payment eligibility, and researching missing fee invoices through direct outreach to arbiters and arbiter portals.
• Provide backup support for account receivable and accounts payable functions related to IDR payments and refunds.
• Ability to multitask and manage a high-volume, fast-paced workload with short regulatory deadlines.
• Clear, professional communication within a remote regulatory operations team.
• Support other accounting/administrative functions as business needs require.

Requirements

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of experience in Claims and/or medical billing experience required
• Experience with MS Office suite
• Intermediate level Excel experience (pivot tables & vlookups)
• Ability to work full time (40 hours/week) Monday - Friday
• Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00am - 5:00pm local time zone
• It may be necessary, given the business need, to work occasional overtime

Qualifications

• Basic accounting skills (e.g., accounts payable/receivable) preferred

Skills

• High level of attention to detail, with the ability to efficiently manage a demanding workload and meet goals and objectives in a fast-paced work environment
• Excellent verbal and written communication skills

Telecommuting Requirements

• Ability to keep all company sensitive documents secure
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Pay

The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00am - 5:00pm local time zone. It may be necessary, given the business need, to work occasional overtime.

Benefits

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).