Administrative Coordinator

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States.

About the role

We are seeking an Administrative Coordinator to provide day-to-day resident assistance and operational support at our affordable multifamily community in Albany, NY. In this role, you will support resident compliance and financial stability, and resident services while serving as a welcoming point of contact for residents.

Responsibilities

• Welcome new residents to their new apartment home.
• Assist residents with lease renewal related tasks including preparing documents, supporting lease signings, and financial paperwork.
• Foster a supportive residential environment by connecting residents with appropriate resources, coordinating events and programs, and maintaining necessary documentation and partnerships.
• Conduct outreach and build relationships with residents to identify needs, provide referrals to resources, and promote overall resident stability and well-being.
• Assist with resident engagement activities including event sign-ups, room set up, refreshments, and post event clean-up.
• Provide general administrative support to the property team as assigned.
• Available to work on-site, Monday-Friday 8:30AM - 5PM.

Requirements

• 1+ year of administrative, customer service, or front desk experience.
• Experience in multifamily or affordable housing experience a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Strong customer service, verbal and written communication, and time-management skills.
• Current State Real Estate License (highly preferred).
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Benefits

• 19+ days of paid time off – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations.
• Learning & training programs; tuition & certification reimbursement; internal advancement opportunities.

Pay

Anticipated salary range: $26.44 - $28.85 / hour. This position is Non-Exempt, meaning eligible for overtime pay. Annual performance bonus may be available.

Schedule

Monday-Friday 8:30AM - 5PM, on-site.