Administrative Coordinator

About Us

Right at Home Central Valley provides trusted in-home care services that help seniors remain safe, comfortable, and independent at home. We are a small, fast-growing team that values compassion, reliability, teamwork, and treating our clients, caregivers, and team members like family. We are looking for someone who wants more than just a job—someone who is eager to learn, take ownership, and grow with our company.

About the Role

We are seeking a full-time Administrative Coordinator to join our Visalia office. Reporting to the Office Manager, this person will be a key point of contact for clients, caregivers, applicants, referral partners, and prospective clients. This is a fast-paced, hands-on role that combines front-office support, customer service, client intake and sales, caregiver recruiting, and administrative responsibilities. The right person is personable, tech-savvy, quick on their feet, organized, and comfortable taking initiative.

Responsibilities

• Front Office & Client Support
  • Answer incoming calls and provide a professional, welcoming experience.
  • Assist clients, families, caregivers, and referral partners with routine questions and concerns.
  • Route calls and issues to the appropriate team member when needed.
  • Document important communications accurately in WellSky.
  • Support day-to-day front-office and administrative needs and fill-in on Caregiver shifts if needed.
• Client Intake & Sales
  • Speak with prospective clients and families about their care needs.
  • Explain Right at Home services and help determine how we can support them.
  • Follow up with prospective clients and help move qualified leads toward assessments and new services.
  • Build trust with families and confidently ask for the business when appropriate.
• Caregiver Recruiting & Onboarding
  • Respond to caregiver applicants and recruiting leads.
  • Conduct initial phone screens and schedule interviews.
  • Follow up with candidates throughout the hiring process.
  • Assist with onboarding, orientation, training coordination, and required documentation.
  • Help maintain an active pipeline of qualified caregivers.
• Operations Support
  • Perform data entry, follow-up calls, record maintenance, and document management.
  • Learn and use WellSky, Microsoft Teams, Microsoft Office, and other business systems.
  • Support the operations team during busy periods and take ownership of assigned tasks through completion.
  • May provide caregiver shift coverage when needed; training can be provided.

Requirements

• Strong communication and customer-service skills.
• Comfortable speaking with clients, families, caregivers, and prospective customers by phone and in person.
• Computer savvy and able to learn new software quickly.
• Organized, dependable, detail-oriented, and able to manage multiple priorities.
• Quick thinker who stays calm and finds solutions when situations change.
• Self-starter who takes initiative and follows through.
• High school diploma or GED required.
• Administrative, customer service, sales, recruiting, healthcare, home care, or caregiving experience preferred.
• WellSky experience is a plus, but not required.

Benefits

• 401(k).
• Company parties.
• Health insurance.
• Opportunity for advancement.
• Training & development.

Pay

$20–$22/hour, depending on experience.

Who Will Thrive Here

You may be a great fit if you are passionate about helping people, enjoy working with a fast-moving team, learn technology quickly, and naturally look for ways to solve problems instead of waiting to be told what to do. We are especially interested in someone with a growth mindset who wants to build a career and grow alongside the company.