Administrative Clerk - Tax Office
City of Pittsfield · Pittsfield, MA · 1 mo ago
Administrative$25.1/hrFull-time
RESPONSIBILITIES
- Collects and receives revenue including, but not limited to, parking fines, real estate taxes, excise taxes, water and sewer fees, and various departmental billings.
- Inputs and scans all transactions on computer terminals and provides receipts to customers.
- Balances cash drawer and prepares deposits for bank daily. Makes deposits at bank, when needed.
- Balances checking account statements.
- Sorts and files daily receipts and merges cashiers' work and transmits lock box from bank on the computer.
- Responsible for daily/weekly running and balancing reports and entering information into spreadsheets.
- Computes interest, fees, and abatements, adding late charges and penalty charges.
- Provides outstanding customer service by greeting public, answering questions, collecting payments, etc.
- Performs all related clerical work in connection with the above duties and responsibilities.
- Performs all related work as required or assigned.
QUALIFICATIONS
- High school diploma or equivalent.
- At least one year of related experience required, more than one years' Experience Preferred.
- Previous Cash Handling Experience Is Required and essential to perform the duties of this position.
- Specialized training and/or experience in accounting/bookkeeping/cash handling.
- Demonstrated skills in providing exceptional customer service and dealing with the public effectively.
- Excellent communication and problem-solving skills.
- Strong computer and internet skills, including but not limited to Microsoft Office suite (Excel, Word, etc.).
- Ability to work in a fast-paced office environment; position requires incumbent to frequently stand more often than sit.
- Strong attention to detail and ability to multi-task, with further ability to re-focus between such tasks.
HOURS
Monday - Friday, 35 hours per week
8:30am - 4:00pm
PAY
SALARY
Starting rate \$25.10 an hour
Annual increases up to \$35.78 an hour