Administrative Clerk

Responsibilities

• Maintain a safe and organized work environment.
• Create and process customer orders in SAP for quoted jobs and installations with unique job requirements.
• Collaborate with internal teams and external customers to ensure timely and accurate service.
• Investigate, analyze, and resolve accounts receivable issues.
• Review, analyze, and cleanse operational data to improve accuracy.
• Resolve customer purchase order compliance issues.
• Perform non-routine administrative tasks related to customer inquiries and issue resolution.
• Resolve order processing issues from third-party customer order systems.
• Support multiple business units while maintaining high levels of accuracy and efficiency.

Qualifications

• A high school diploma or equivalent with at least 3 years of relevant work experience, or a Bachelor's degree with demonstrated capability in a similar role.
• Strong analytical and problem-solving abilities.
• Ability to independently research, investigate, and resolve discrepancies.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Experience collaborating across departments.
• Understanding of general business operations and administrative processes.
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint, and Teams).
• Experience with ERP systems (required).
• Ability to quickly learn new business applications and software.
• Experience with Field Service or CRM platforms such as Microsoft Field Service or Microsoft Dynamics CRM is preferred.
• SAP experience is a plus.

Preferred Professional Qualities

• Results-driven with a strong focus on accuracy and efficiency.
• Committed to continuous learning and professional development.
• Team-oriented with excellent collaboration skills.
• Takes initiative and maintains high standards of performance.

Pay

$25.00 per hour