Administrative Asst II

About the role

Provides secretarial and administrative support to an Eligibility Operations Program Manager. Maintains confidential files and tracks assignments including reports, inquiries and office activities. This includes reviewing and disseminating information concerning agency programs and services, routine or special correspondence, reports, studies, forms, or documents. Produces essential documents using Word, Excel, and/or other software and evaluates the accuracy of correspondence and reports produced by managers and staff members.

Responsibilities

• Maintains confidential files and tracks assignments including reports, inquiries and office activities.
• Reviews and disseminates information concerning agency programs and services.
• Produces essential documents using Word, Excel, and/or other software.
• Evaluates the accuracy of correspondence and reports produced by managers and staff members.
• Provides assistance to others regarding the operation of office equipment and use of automated systems utilized by unit staff members.
• Answers telephone, refers callers to appropriate staff, takes messages, and answers basic questions.
• Arranges travel arrangements for managers and staff members.
• Develops, coordinates, and maintains an extensive record keeping or filing system relating to the multiple projects within the unit ensuring compliance with all record retention schedules.
• Affords assistance in planning and coordinating meetings or conferences with state and other federal groups.

Requirements

• High School Diploma or GED equivalent required.
• Experience as a Clerk or Administrative Assistant in an office setting.
• Experience working in a professional customer service environment.
• Work experience performing clerical or administrative duties such as filing, answering phone calls, taking messages, working for a unit or team of directors, scheduling appointments, coordinating travel.
• Experience using a personal computer for inquiry and data entry.
• Experience searching records to identify and retrieve information.
• Experience preparing and proofreading documents.
• Experience using Excel, Word, Outlook and PowerPoint.
• Thirty hours credit from an accredited college or university is preferred.
• Texas Integrated Eligibility Redesign System (TIERS) Experience Preferred.
• Two (2) years of work experience in eligibility programs (such as Food Stamps or cash assistance), medical eligibility, or similar entitlement programs is preferred.
• Bilingual (English/Spanish) Skills Preferred.
• Experience as a Clerk or Administrative Assistant in the Office of Eligibility Services is preferred.

Qualifications

Knowledge of office practices and administrative procedures. Skill in the use of standard office equipment and software. Ability to communicate orally and in writing. Ability to implement administrative procedures. Ability to interpret rules, regulations, policies and procedures.

Skills and Abilities

• Knowledge of office practices and administrative procedures.
• Skill in the use of standard office equipment and software.
• Ability to communicate orally and in writing.
• Ability to implement administrative procedures.
• Ability to interpret rules, regulations, policies and procedures.

Benefits

Comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Pay

$2,694.33 - $3,946.25 monthly

Schedule

Day Shift