Administrative Asst-Administrative Asst Senior

About the role

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)

Responsibilities

• Under immediate supervision, perform basic, routine administrative duties, following well defined, standard procedures
• Assist with document processing
• Assist in compiling special reports and request information from other areas
• Assist in filing and retrieval of information in both hard copy and electronic formats
• Answer telephone, take messages
• Communicate via electronic mail as necessary
• Receive and distribute incoming and outgoing mail
• Use keyboard (computer/typewriter) to enter data
• Perform calculations and/or retrieve information
• Operate a wide variety of electronic and mechanical office equipment

Skills

• Listens to and understands written and verbal instruction
• Communicates effectively with co-workers and other employees and/or customers outside work area
• Answers phone calls clearly and with a friendly, helpful tone
• Records messages accurately with appropriate information
• Works effectively and productively with others
• Actively helps others with assignments as necessary to maintain department productivity
• Answers customer questions but knows when appropriate to refer questions or issues to others
• Actively learns the function of the department and each employee responsibility to assist customers more effectively
• Exhibits concern and sensitivity to others
• Applies basic education and training in job responsibilities and assignments
• Asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the basic, routine level

Requirements

• High school or GED
• Six‑nine months of post‑high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing
• Displays good analytical and problem‑solving skills