Senior Administrative Asst

About The Position

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Classified
• Full-Time/Part-Time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
• Eligible to Receive Benefits: Yes
• Veterans' Preference Eligible: Yes

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9.

KDHE does not provide sponsorships for this position. E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.

Position Summary & Responsibilities

The position (K0072563) Process walk-in requests submitted through the kiosks verifying information submitted and eligibility to receive certificate. Use judgment, knowledge, and appropriate authority to approve or deny requests; If needed, advise the requestor on how to proceed, per the Customer Service Procedural Manual. When necessary, explain difficult situations to customers and/or request assistance from supervisor, or assistant supervisor. Refer specific issues to the correct staff (e.g., adoption issues referred to Amendments & Corrections staff).

• Collect appropriate fees from walk-in customers, giving correct change if needed, and informing customers of feedback from system on credit/debit cards (e.g., card denied).
• Provide quality customer service to both internal and external entities.
• Demonstrate knowledge of the Uniform Vital Statistics Act, office policies/unit procedural manual, and state statutes to fulfill duties.

Key regular mail into the Point of Sale (POS) system while working the front counter and while working at a back station. Keys requests requiring specific coding and processing into the POS system, which are handled separately from walk-in and regular mail requests. These include Amendments and Corrections requests being brought to the customer service area. Key funeral home requests daily. Key courier requests immediately upon receipt.

Qualifications

• Education: High School, GED
• Licensing & Certification: Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
• Minimum Qualifications: One year of experience in general office, clerical and administrative support work.
• Education may be substituted for experience as determined relevant by the agency.
• Preferred Qualifications: Word, Excel, PowerPoint, Access Proofreading, editing, attention to detail Strong communication skills Ability to use a10-key adding machine Data entry skills Strong interpersonal skills Ability to type 40 - 50 words per minute Bookkeeping or accounting 6 months of experience as a cashier or bookkeeper 6 months experience handling confidential information 1 years of experience in customer service 1 year of experience in office support/clerical work

Post-Offer, Pre-employment Requirements

In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics.

Required Documents

• Upload these on the Careers - My Job Applications page
• Transcripts
• DD214 (if you are claiming Veteran’s Preference)

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.