Administrative Assistant - Winchester, MA

Principal Functions

• Exemplifies Winchester Hospital’s values and Service Excellence standards.
• Complies with all Winchester Hospital policies and the Code of Business Conduct.
• Takes responsibility for own safety as well as the safety of patients, patients’ family, co-workers, physicians and other customers.
• Typing support data (phone lists, lab test works sheets etc.) for the department.
• Registers patients, prepares charts if necessary and reviews basic personal information with patient.
• Schedules patient appointments and Hospital admissions according to established procedures.
• Collaborates with physicians, patients and other Hospital departmental personnel to coordinate scheduling of diagnostic, therapeutic or surgical procedures.
• Prepares notices for department. Prepares mailings for distribution.
• Maintains and updates patient and correspondence files, general and subject files, committee files and a small library of journals and relevant reprints.
• Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries by relating or referring to established policies and procedures.
• Orders supplies, sorts and distributes mail if necessary. Faxes and distributes incoming faxes to appropriate person.
• Participates in mandatory training requirements as per hospital/unit policies, continuing education/inservices to enhance knowledge, staff meetings, performance improvement initiatives, and orientation of new staff, students and/or volunteers.

Knowledge, Skills, and Abilities

• High School Diploma with knowledge of computers and basic office practice.
• Excellent customer skills.
• Ability to handle multiple tasks at the same time.