Administrative Assistant Warehouse

About the role

Ryder is hiring a Warehouse Customer Service Associate in Romeoville, Illinois. This position offers weekly pay, excellent benefits, and a career path you can feel good about.

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Captures and processes export orders, fills out export paperwork, generates export labels, maintains export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers
• Strong ability to make quick, reliable decisions that represent both the customer and Ryder
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Qualifications

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Skills

Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)

Benefits

Start at 30 Days Paid Time Off
401 K offers a company match
HIGH VALUED Stock at 15 %
Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
Safety Gear PROVIDED

Schedule

Monday through Friday from 10:30am - 7:00pm

Pay

Hourly Pay: $22.25 per hour
Shift Premium: $0.75 per hour