Administrative Assistant Warehouse

About the role

Ryder is hiring a Warehouse Customer Service Associate in Romeoville, Illinois. This position offers weekly pay, excellent benefits, and a career path that supports continuous improvement.

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Captures and processes export orders, fills out export paperwork, generates export labels, and maintains export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred

Qualifications

• Ability to make quick, reliable decisions that represent both the customer and Ryder
• Equipment certification may be required

Skills

• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems
• Experience operating forklift equipment

Benefits

• Paid Training and support to take your next step
• Medical, Dental, Vision, 401 K etc.
• Paid Time Off
• 401 K offers a company match
• High Valued Stock at 15 % Employee Discount
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
• Safety Gear Provided
• Caring Leadership prioritizing safety – every shift, every role
• Focus on continuous improvement designed for success

Pay

• Hourly Pay: $22.25 per hour
• Shift Premium: $0.75 per hour

Schedule

• Schedules: Monday through Friday from 10:30am - 7:00pm