Administrative Assistant - Urologic Surgery

Summary

Under general supervision, perform routine administrative duties requiring general knowledge of organizational policies and procedures.

Primary Responsibilities

• Prepare and compose correspondence, reports, memoranda, and other documents using basic and advanced computer applications and software packages.
• Answer and relay telephone calls, respond to routine inquiries, and take appropriate messages.
• Gather and compile information from multiple sources to prepare reports according to established reporting schedules.
• Cook up and maintain calendars, appointments, meetings, travel itineraries, and provider schedules across clinical, academic, and administrative responsibilities.
• Schedule, confirm, reschedule, and manage patient appointments across clinic locations, including coordinating multi-provider or multi-department visits to support continuity of care.
• Communicate appointment details, preparation instructions, updates, and other information to patients, visitors, and care teams.
• Collaborate with clinical staff, providers, and departments to support efficient scheduling, operations, and patient care coordination.
• Greet and direct visitors while providing factual information and assistance.
• Maintain records and filing systems in accordance with regulatory and organizational guidelines.
• Respond appropriately to routine and unexpected situations within the division or department.

Knowledge – Skills – Abilities

• Knowledge of Computers
• Clerical Procedures
• Customer Service Standards
• Collaboration and Information Management
• Organization
• Time Management
• Interpersonal, Communication, and Problem Solving Skills
• Adaptable to a fast pace environment
• Adaptable to change

Qualifications

Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: High school diploma Minimum Required Experience: 3 years of experience

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see:

Benefits Overview

For a full list of positions see:

MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values:

• Caring
• Collaborative
• Curiosity
• Inclusive
• Integrity
• Respect

We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status.

If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you.

For more information, please visit our institutional website.

Institutional Website

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.