Administrative Assistant to the VP of Programs

About the role

The Administrative Assistant to the VP is a vital administrative and operational support role within the Programs Department, playing a key role in furthering the Mission’s commitment to excellence in service and Christlike compassion. This position works closely with the Senior VP of Programs (and Program Directors as available and appropriate) to ensure data integrity, support reporting needs, and coordinate communication and logistics for various program initiatives.

Responsibilities

• Support the VP in research, preparation of materials, file tracking, and completion of ongoing training.
• Compile weekly and monthly statistics, using information given by program leadership when needed. Provide data and statistics to staff when requested.
• Serve as the lead in managing the relationship with Mission Tracker and data management. This includes regular meetings with Mission Tracker, supporting efforts to provide training on Mission Tracker and data quality.
• Lead and manage CIE Utilization, the partnership with CIE and Mission Tracker, and work around Single Sign-On capabilities.
• Demonstrate an understanding and embodiment of trauma-informed practices while providing support (i.e. safety, trustworthiness, transparency, empowerment and choice).
• Cover data accuracy in the Homeless Management Information System.
• Provide general program support as needed, and other related duties as assigned.
• Assist the VP of Programs in completing project and program goals.
• Schedule meetings and return phone calls from other service providers and organizations.
• Plan and participate in partnership meetings with other organizations and service providers.

Qualifications

• Education: Minimum: Minimum Bachelor’s (or commensurate experience)
• Experience: Minimum of 1 year working in a nonprofit, ministry, or human services environment
• Skills & Abilities: Ability to function effectively in a dynamic, faith-based environment; strong communication and administrative skills (such as typing, attentive to detail, effective oral and written communication skills); capable of maintaining emotional resilience in challenging client situations; working knowledge of MS Office (Word, Excel, Access, Outlook); coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully; prioritize effectively and have regular, timely attendance; eagerness to learn and be trained; work both independently and as part of a team.