Administrative Assistant (Remote)

Key Responsibilities

• Provide daily administrative support to consultants and internal staff.
• Cookier with communications with clients and respond to inquiries professionally and promptly.
• Maintain organized electronic files, records, and documentation.
• Aid with additional administrative projects as assigned.

Client Support & Website Administration

• Set up new client accounts on the McManis Chargemaster website.
• Aid clients with password setup, secure website access, and ongoing technical support.
• Educate clients on website functionality and available resources.
• Upload updated coding worksheets, revisions, and supporting documentation.
• Aid with annual coding updates and website maintenance.

Audit & Report Coordination

• Obtain raw client data and reports through secure VPN access.
• Prepare and organize documentation for consultant audits.
• Pull medical records and supporting documentation for consultants and subcontractors.
• Generate reports for consultant review and make revisions as directed.
• Maintain organized audit files and documentation.

Coding Worksheet Administration

• Coordinate annual coding worksheet updates with clients.
• Collect and organize client coding requests and revisions.
• Perform quality assurance (QA) reviews on completed coding worksheets.
• Update worksheet headers, footers, and formatting.
• Upload finalized coding worksheets to the client portal.
• Maintain tracking logs for coding updates and transaction codes.

Transaction Code Management

• Enter and maintain transaction codes through secure systems.
• Ensure transaction codes are entered accurately and formatted correctly.
• Aid with transaction code revisions and updates.

Billing & Invoicing

• Prepare monthly client invoices for services rendered.
• Process subcontractor invoices for payment.
• Maintain Excel spreadsheets tracking client charges, payments, and estimated billable services.
• Ensure billing records remain accurate and up to date.

Required Qualifications

• Minimum 3 years of administrative experience or equivalent combination of education and experience.
• Strong organizational skills with the ability to prioritize multiple projects and meet deadlines.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating effectively with a remote team.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Experience working in a fast-paced, deadline-driven environment.
• Strong attention to detail and commitment to accuracy.

Preferred Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred (or equivalent experience).
• Minimum 2 years of healthcare administrative experience preferred.
• Experience supporting medical consulting, healthcare operations, revenue cycle, coding, or auditing functions.
• Experience working with Indian Health Services (IHS), Tribal Hospitals, or Tribal Clinics is a plus.
• Experience maintaining secure client portals or web-based applications is preferred.