Administrative Assistant / Registration (Aiken)

Job Responsibilities

Conduct the administrative admissions for all new patients for Aiken and Barnwell counties to include all clinics/locations served and resolves incomplete, erroneous, or otherwise insufficient admission information.

Ensure consistency and provide oversight in the appropriate retrieval of patient consents, financial information, and billing documentation being secured and accurately documented from the onset of services with the Center.

Reduce exceptions and disallowances by researching and updating patient records with accurate financial information in multiple software programs.

Remain knowledgeable of and adhere to all BHDD, The State of SC, applicable 3rd party insurance providers (including Medicaid Fee-for-Service, MCO, Medicare, and HMO plans), and related compliance programs to ensure fair and ethical billing practices and intake procedures.

Cooperate with 3rd party payor sources to obtain and provide accurate patient information on all admissions.

Serve as a support for clinic-based administrative specialists.

Pursue new and better ways of serving our patients and stakeholders via training.

Minimum And Additional Requirements

A bachelor's degree and one (1) year responsible clerical or administrative experience; or high school graduation and five (5) years responsible clerical or administrative experience.

Ability to lift 5 pounds and operate a state vehicle.

Preferred Qualifications

Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post Hire, Employees Must Have the ability to organize multitask operations demonstrating good time management skills. Demonstrate efficency in the use of data reporting and management software and applications. Be able to pay attention to detail and ability to work independently and / or with general supervision. Have good oral and written communication skills. Have the ability to deal courteously and effectively with the public. Have the ability to utilize insurance portals. Receive general supervision and report to the Office Manager. Be subject to following ABMHC/OMH policies/procedures. Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

Supplemental Questions

01 Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)? YesNo

02 If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED. Please indicate your understanding to this statement by checking the box below. Checking this box indicates my understanding to the above referenced statement.

03 What is your highest level of education?

04 How many years of clerical/administrative experience do you possess?

05 Which computer programs are you proficient in using?

06 Do you have data entry experience? If so, how many years of experience do you have.

07 If you answered Yes to Question 6, please advise how many years of data entry experience you have.

08 Do you have any experience with electronic health/medical records? If yes, which ones?

09 Please indicate your salary requirements (please be specific and not put "negotiable" or "open"). Required Question