Administrative Assistant (PCT)

About the role

The Administrative Assistant/Patient Care Tech position at DaVita in Minneapolis, MN is responsible for educating and serving Home Hemodialysis patients. The role involves cross-training as both an Administrative Assistant and Patient Care Technician.

Responsibilities

• Process admission requests and follow up with hospitals to ensure all required documents are received.
• Admit and discharge patients in the computer system.
• Document appointments and follow up with offices to receive appointment notes.
• Order office supplies.
• Filing, good organizational skills, and quick learning of DaVita specific systems are essential.
• Prioritize tasks throughout the day/week, even when unexpected things happen.
• Clear and prompt communication with team, practitioners, and outside partners is required.
• Complete tasks in a timely manner.
• Aid in patient training for home dialysis under RN supervision.
• Prepare and maintain dialysis equipment.
• Maintain patient vitals and record treatment responses.
• Support follow-up care, supply tracking, and telehealth check-ins.
• Provide technical and emotional support throughout HHD training.

Requirements

• A high school diploma or GED from an accredited institution.
• Personable with excellent computer and clerical skills (Microsoft Office).
• Experience in a related administrative position and/or medical setting preferred.
• Comfortable with blood, needles, and medical equipment.
• Willingness to train and float across clinics as needed.

Qualifications

Prioritize tasks throughout the day/week even when unexpected things happen.

Skills

Clear and prompt communication with team, practitioners, and outside partners.

Benefits

Benefits eligible: Healthcare, vision, dental insurance available with 401k match, PTO cash out, and tuition reimbursement.

Pay

$17.85 - $20.53/hour.

Schedule

Monday - Friday, 8 AM - 5 PM.