Administrative Assistant (PC)

About the role

Skyline - Champion is the largest builder of prefabricated homes in North America, we are a publicly traded company, and we are seeking a Project Coordinator to join our team. As a Project Coordinator, you’ll play a critical role in guiding customers through the home buying and delivery process. Working closely with your General Manager, sales team, lenders, contractors, and our corporate office, you’ll ensure every transaction moves smoothly from contract to delivery. In some locations, this position may also include administrative support responsibilities.

Location: Athens, TX (in-person role)

Responsibilities

• Review contracts and supporting documents for completeness and accuracy; obtain missing documentation and escalate significant issues to the General Manager.
• Send welcome emails and maintain ongoing customer communication.
• Track deal progress in Cirrus and Deal Status logs.
• Work with sales team to process pending deals and purchase orders.
• Request POs, submit change orders (with proper approvals), and update records.
• Coordinate with the factory regarding order status, production schedules, completion dates, and order fulfillment.
• Coordinate financing: work with lenders, clear conditions, and verify approvals.
• Schedule home deliveries, obtain freight quotes, and confirm that site-access limitations and transportation-route restrictions have been addressed.
• Collect and process final payments; issue demand letters if needed.
• Ensure homes are cleared prior to shipment and track delivery timelines.
• Process titling and warranty documentation.
• Act as liaison between location and corporate operations/accounting.
• Serve as the main point of contact for customers after purchase.
• Provide updates on financing, estimated completion dates, and delivery status.
• Answer questions and assist with next steps throughout the home buying journey.
• Coordinate with factory and vendors on any service or warranty issues.
• Process receipts, bank deposits, transmittals, and invoices for submission to the corporate office; maintain accurate records.
• Maintain complete customer files, including documentation of significant customer communications and follow-up.
• Order office supplies, manage vendor/contractor packets.
• Open/distribute mail and prepare outgoing mail.
• Provide clerical support to GM and sales team when required.
• Greet visitors and assist with phones as needed.

Requirements

• Team and customer service oriented.
• Excellent written and verbal communication skills.
• Excellent time-management skills with the ability to quickly adapt and shift priorities, manage multiple tasks, and meet deadlines.
• Strong organizational skills.
• Detail oriented with excellent follow-through skills.
• Proficiency in Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Skills And Qualifications

• High School Diploma
• Minimum of two years of experience in administrative support, project coordination, mortgage or loan processing, logistics, or customer account management.
• Self-motivated, reliable, and flexible and able to work independently.
• Able to use sound judgment when handling requests and information and recognize when matters should be escalated to others.
• Must possess a positive attitude and be highly effective in a team environment.
• Ability to maintain confidentiality.
• Ability to collaborate across functions.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401k Retirement Plan (w/company match up to first 6%)
• Paid Time Off
• Employee Assistance Program

Pay

$19.50/hr. - $21.50/hr. + Opportunity for bonuses

Schedule

M-F, 8-hour Shift