Administrative Assistant - Part Time 20 hours week

About the role

The Administrative Assistant plays a crucial role in supporting the operations and daily activities at The Village of Oakman Manor, a senior living facility in Detroit, Michigan. This position is part of Presbyterian Villages of Michigan, a faith-based, nonprofit organization dedicated to providing high-quality living options for seniors.

Responsibilities

• Organizes, directs, and manages departmental functions including reception, telephone communication, and mail distribution.
• Attends and participates in meetings and events, transcribing and preparing minutes or summaries.
• Accumulates, maintains, verifies, and reports data, statistics, and research.
• Assists with collection of rent and execution of monthly certification processes for residents.
• Composes, prepares, monitors, and responds to correspondence.
• Directs and assists residents, families, business invitees, and staff.
• Schedules and maintains appointments and calendars.
• Creates and maintains filing systems.
• Responds to inquiries and provides information regarding the Village.
• Scheduled and conducts Village tours.
• Establishes and maintains resident records, including revising and updating charts.
• Gathers required data and documentation.
• Data input.
• Assists with information gathering, including scheduling and conducting admission interviews with potential residents and families.
• Evaluates need for and/or requisitions adequate supplies, equipment, and follows up on assurance issues.
• Maintains maintenance work orders.
• Captures and coordinates special events as assigned by the Administrator.
• Creates newsletters, flyers, and other documents using various software programs and desktop publishing tools.
• Creates and maintains a positive customer service atmosphere, including continuous quality improvement, teamwork, mutual respect, professionalism, and accountability.
• Attends and participates in all appropriate departmental/Village meetings, training, and development opportunities.
• Embrace, uphold, and promote Presbyterian Villages of Michigan’s mission, vision, beliefs, values, strategic goals, objectives, and Servant Leadership.
• Follows established policies and procedures, including but not limited to:
• Presbyterian Village employment policies and procedures
• Departmental policies and procedures
• Safety policies and procedures
• Federal, state, and local regulations
• Performs any and all other duties and/or tasks as assigned or requested.

Requirements

• High School Diploma or General Education Diploma (GED)
• Must be able to follow oral and written instructions, generally commensurate with some college level education or equivalent experience.
• Computer literate (letters, newsletters, email, Zoom/Teams).
• Trained as Certified Occupancy Specialist at HUD or MSHDA villages, a plus.
• Affordable housing property management software if working at a HUD or MSHDA governed village, a plus.
• Math aptitude generally commensurate with some college level education or equivalent experience.

Qualifications

• Education: High School Diploma or GED
• Experience: One to three years’ related professional business office experience or equivalent combination of educational experience.
• Previous Experience: Experience working with one of the following subsidized programs (tax credit/MSHDA, low income, & HUD).
• Computer Skills: Efficient computer knowledge and use of Microsoft products, word processing, spreadsheets, database systems, and email.
• Affordable housing property management software, a plus.

Skills

• Communication/Interpersonal Skills: Ability to communicate professionally and effectively with all levels of staff and visitors.

Benefits

No specific benefits are mentioned in this job posting.

Pay

No specific pay details are provided in this job posting.

Schedule

No specific schedule details are provided in this job posting.

To expedite interest, visit www.pvm.org and upload your resume AND complete application, including compensation expectations.