Administrative Assistant - MARTA Eligibility

Primary Duties and Responsibilities

• Explain Mobility program and eligibility requirements to applicants.
• Screen and process applications and consider various factors to determine program eligibility.
• Notify applicants and program participants of eligibility status and updates related to the certification process.
• Maintain various records within database, enters and retrieves data; ensures reliability of database; scans documents and maintains electronic files.
• Attends department meetings; participates in a variety of mandatory training activities.

Qualifications & Skills

• Experience conducting information-gathering relating to ADA Paratransit eligibility, or related health care.
• Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint).
• Knowledge of the public transportation system & services is preferable.
• Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population.
• Ability to be trained in administering a variety of tasks and assignments.
• Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters.
• Good customer service skills.
• Desire to learn additional programs.
• Excellent organizational and multi-tasking skills.
• Ability to work flexible hours.
• Ability to adapt to a rapidly changing environment.
• Ability to work under limited supervision.
• Ability to make clear and factual observations.

Job Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Benefits

• Competitive Pay
• Advancement Opportunities
• Medical, Dental, Vision, Disability and Life Insurance
• 401K With Employer Match
• 7 Paid Holidays
• Paid Sick Leave
• Paid Vacation

Additional Information

• Salary: $22.00 per hour
• Paid biweekly.
• Proposed Hours: On-site; Full-Time Monday – Friday – 8:00 a.m. - 4:30 p.m.
• MARTA Eligibility: 2327 Garson Drive, Atlanta, GA 30318