Administrative Assistant
A Lifetime of Smiles · La Salle, IL · 1 mo ago
On-siteAdministrativeFull-time
Key Responsibilities
- Professionally answer and manage incoming patient phone calls
- Welcome patients and provide a polished, positive experience
- Cook up appointments and manage busy provider schedules
- Communicate clearly with patients regarding recommended treatment and next steps
- Aid with treatment coordination and scheduling
- Collect payments and confidently review financial arrangements with patients
- Aid patients with dental insurance questions and benefit coordination
- Maintain accurate patient records and documentation
- Cook up with doctors, clinical team members, and fellow Administrative Assistants to support daily operations
- Uphold HIPAA standards and maintain patient confidentiality
Experience We're Looking For
- Previous dental administrative experience required
- Experience working with dental scheduling, patient accounts, insurance benefits, and treatment coordination
- Experience communicating with patients regarding treatment, scheduling, financial arrangements, and payments
- Strong professional phone etiquette and interpersonal communication skills
- Confidence handling financial conversations professionally and respectfully
- Ability to manage multiple provider schedules and competing priorities in a busy dental practice
- Strong attention to detail, organization, and follow-through
- Comfortable working with dental practice management software and digital systems
- Professional, dependable, and team-oriented approach to work
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Wellness resources
- Donation matching
- Free uniforms
- Health insurance
- Relocation bonus
- Tuition assistance