Administrative Assistant - Manufacturing

About the Role

Provide essential support and facilitate smooth operations of day‑to‑day activities within the department. Serve as the primary point of contact for internal and external stakeholders, ensuring efficient communication, organization, and administrative support across the department.

Responsibilities

• Create reports for various audiences, keeping the purpose of the report in mind.
• Effectively use standard office equipment and software to support business processes.
• Plan, organize, prioritize, and oversee activities to efficiently meet organizational objectives.
• Produce, update, and provide best‑practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues and improving processes.
• Understand customer context and uncover customer KPIs.
• Utilize calendar and scheduling tools to support prioritization for self and others.
• Articulate the importance of digital communication, explain different digital channels, create positive customer emails, and follow social‑media, data privacy, and security guidelines.
• Communicate confidently during service interactions, set appropriate expectations, and provide relevant product/service updates.
• Plan and manage project work assignments within desired cost, time, and quality parameters.
• Develop knowledge of organizational policies, procedures, and relevant regulatory codes; obtain supervisor authorization for any procedural exceptions.
• Analyze trends from collected data to assist in compiling decision‑making reports.
• Evaluate, use, and engage with digital technology and information, creating and sharing digital content while observing safety, privacy, and ethical considerations.
• Support multiple departments or entire business units as needed.
• Perform other duties as assigned.

Key Abilities

• Ability to plan and organize work.
• Effective time‑management skills to prioritize work efficiently.
• Keen attention to detail.
• Strong computer literacy and proficiency with Microsoft Office tools.
• Excellent verbal and written communication.
• Ability to thrive in a fast‑paced environment.
• High degree of autonomy and project‑management capability.

Requirements

• Associate degree (required).
• 5+ years of experience in an administrative role.
• Strong ability to work autonomously.

Benefits

• Comprehensive medical coverage, including fertility and adoption benefits.
• Dental and vision insurance.
• Remote half‑day Fridays.
• On‑site health and wellness center.
• Employer 401(k) contribution in the top 1 % of the nation.
• Tuition assistance.
• Access to employee store.

Our Culture

At Sargento, employees work for a company they believe in, surrounded by a family‑like community. The culture is built on hiring good people and treating them like family, encouraging decisions that consider people and the long‑term health of the company. Employees are encouraged to make meaningful differences in the community, the company, and their own careers, with diverse experiences and tools to learn, develop, and transform aspirations into reality.

About Sargento

With over 2,400 employees and net sales of nearly $1.8 billion, Sargento is a family‑owned leader in cheese for more than 70 years. Based in Plymouth, Wisconsin, the company manufactures and markets shredded, sliced, and snack natural cheese products, as well as ingredients and sauces. Sargento is known for exceptional product quality, innovative design, packaging, and merchandising.