Administrative Assistant & Mail Room Support

This position supports General Operations with administrative functions, working with managers in Fiscal Services, Information Services, People Operations, Civil Rights, and Audit Services. It is responsible for the daily operations of a high-volume mail center servicing a large, four-floor building with approximately 800 employees, ensuring accurate, timely, and secure handling of all incoming, outgoing, and interoffice mail and packages. Duties include hands-on mail processing, recordkeeping, customer service, and coordination with various carriers. This position reports to the General Operations Manager and does not supervise others.

Responsibilities

• Operate a high-volume mail center for a large building with approximately 800 employees.
• Ensure accurate, timely, and secure handling of all incoming, outgoing, and interoffice mail and packages.
• Perform hands-on mail processing, recordkeeping, and customer service.
• Coordinate with various carriers for mail and package delivery.
• Provide administrative support to multiple departments, including Fiscal Services, Information Services, People Operations, Civil Rights, and Audit Services.

Requirements

• 1 year of experience in mail room support, office support, or as an administrative assistant.
• Strong attention to detail, accuracy, and organizational skills.
• Excellent customer service and communication skills.
• Ability to frequently walk, bend, and lift packages weighing 5 to 25 pounds.
• Valid driver’s record; compliance with state vehicle use policies is required.
• Proof of eligibility to work in the United States; E-Verify participation effective 5/26/2026.

Benefits

• Health, Dental, and Vision Insurance.
• Access to Montana Health Centers (low-cost clinics for state employees and their families).
• State Retirement plan and deferred compensation savings opportunities.
• Overtime compensation or compensatory time for hours worked over 40 in a workweek.
• Paid vacation, sick leave, and holidays.
• Eligibility for Public Service Student Loan Forgiveness.
• Benefits apply on the first day of employment.

This position is posted in accordance with the bargaining unit agreement. Bargaining unit applicants will have preference, but non-bargaining unit employees may apply if the position is not filled by a bargaining unit applicant.