Administrative Assistant - K-8 Charter School

About the role

The Administrative Assistant provides comprehensive administrative, clerical, and operational support to the school while serving as a welcoming and professional first point of contact for students, families, staff, and community members.

Essential Duties And Responsibilities

• Serve as a first point of contact for recess and other minor discipline-related concerns.
• Log, track, and maintain accurate discipline referral documentation.
• Support student movement to and from the office for behavior interventions.
• Maintain incident reports, parent communication logs, and behavior support documentation.
• Absorb and de-escalate students when needed.
• Facilitate restorative conversations, reflection sheets, and other PBIS interventions for minor incidents.
• Support PBIS incentives, recognition programs, and school-wide behavior events.
• Recognize and reinforce positive student behavior throughout the school day.

Front Office Operations

• Provide exceptional customer service to students, families, staff, and visitors.
• Maintain a clean, organized, and welcoming front office environment.
• Manage lost and found items.
• Absorb front desk coverage, student check-in/check-out, morning arrival, and afternoon dismissal.
• Maintain inventory of office and staff supplies.
• Organize and restock common areas, including the front office, workroom, and staff lounge.

School Communications

• Answer and route incoming calls and take messages for staff.
• Deliver parent messages to students during instructional time as appropriate.
• Make school announcements when needed.
• Assist the administrative team with parent communication regarding student behavior and school matters.
• Help teach and reinforce school expectations in common areas such as hallways, the cafeteria, recess, arrival, and dismissal.

Administrative Support to School Leadership

• Maintain and update office forms, templates, and shared documents.
• Absorb and route incoming calls and provide assistance to callers.
• Prepare copies and materials for Board meetings, SAC meetings, staff meetings, professional development, and other school events.
• Respond to general parent inquiries in person, by phone, or via email.
• Order office and event supplies as directed.
• Cook and restock the staff lounge and other shared areas.
• Perform other duties as assigned.

Event & School Support

• Assist with preparation and logistics for school events.
• Help organize school-wide communications, flyers, newsletters, and informational packets.
• Support picture day, testing days, award ceremonies, and other large-scale events.
• Prepare student certificates, awards, and recognition materials.
• Absorb Puma Awards ceremonies and other student celebrations.

Education & Experience

• A high school diploma or equivalent required.
• Minimum of five (5) years of administrative support experience, including office, clerical, receptionist, bookkeeping, or related work preferred.