ADMINISTRATIVE ASSISTANT (IT)(FULL TIME)

About the role

Location: Texas A&M University, 1248 TAMU, College Station, TX 77843. This is a full‑time Administrative Assistant (IT) position supporting food service programs and IT operations.

Responsibilities

• Coordinate and track IT support requests, maintaining accurate records, communicating status updates to users, documenting actions taken, and following up to ensure issues are resolved in a timely manner.
• Maintain accurate inventory and asset records for IT equipment, including computers, tablets, POS terminals, printers, peripherals, deployments, replacements, transfers, and equipment lifecycle activities.
• Provide administrative and operational support for technology projects, including equipment deployments, system upgrades, new location openings, replacements, and other departmental initiatives.
• Assist with the coordination, setup, and distribution of technology equipment, working with IT team members to support the installation, configuration, replacement, and maintenance of devices and peripherals.
• Serve as a key point of communication between IT, dining managers, campus partners, vendors, and technical support teams, helping coordinate requests, gather necessary information, provide updates, and ensure technology needs are addressed efficiently.
• Answer telephones and direct inquiries in a professional and client‑centric manner.
• Maintain confidential personnel files.
• Assist management staff in preparing confidential employment and labor relations documents, including proposed disciplinary notices.
• Assist with staffing, including finding staff when employees call out on short notice.
• Work effectively and maintain good working relationships with co‑workers, school personnel, administrators, student’s parents and supervisor.
• Complete and maintain accurate and up‑to‑date records of students eligible for free and reduced priced lunches if applicable.
• Enter weekly cash sales and meal counts using computer.
• Perform daily bank deposit reconciliation.
• Process vendor invoices for payment – using computer, verifying addition and checking item prices against bid specifications, ensuring no discrepancy in pricing.
• Perform